Overview Our purpose is to build a connected future so everyone can thrive. Working in a Telstra Retail Store is not "just a job", it's an opportunity for tech‑curious problem solvers to build a meaningful career within an iconic Aussie brand. The role is dedicated to helping customers connect faster, better, and smarter.

To ensure you are at the top of your game, you will be continually trained on the latest cutting‑edge tech and gadgets. Your knowledge, progressive sales approach, and consultative service superpowers will enable you to support and provide solutions for our customers.

Benefits

30% off Telstra services

Exclusive discounts and offers across 240 brands and partners

A flexible, inclusive approach to parental leave – do it your way

Unlimited access to 17,000 learning programs

Team performance‑based rewards and recognition programs

Advantages Your Way – Telstra

Locations

Morayfield

Brisbane Icon

Mt Gravatt

Toowong

Indooroopilly

Carindale

Beenleigh

Capalaba

Sunnybank

Victoria Point

Brown Plains

Loganhole

Jimboomba

Bribie Island

Northern Lakes

Strathpine

Chermside

Brookside

Job Details

Casual, Part‑Time,



and Full‑Time roles available

Store hours vary – search your store

Qualifications

Ability to build a connection with a variety of new and existing customers

Apprentice to develop customised solutions for customers quickly

Drive to reach (and exceed) sales targets and KPIs

Hunger to learn and grow within the role (and beyond)

Positive and resilient approach to customer service within a busy environment

Experience in a customer‑facing role

EEO Statement When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued, and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders, and abilities. We have zero tolerance for harassment of any kind and prioritise creating a workplace culture where everyone is safe and can thrive.

We work flexibly at Telstra. Talk to us about what flexibility means to you. When you apply, you can share your pronouns and/or any reasonable adjustments needed to take part equitably during the recruitment process.

📌 Telstra Retail: Customer Service (Brisbane)
🏢 Telstra
📍 Brisbane