THE MICROBIOME RESEARCH GROUP (TMR) PTY LTD – Yatala QLD

Ipromea is a growing pet health business specializing in pet nutrition, probiotics and health-related products.

We are looking for a hands-on Accounts & Operations Coordinator to support the day-to-day financial and operational activities of the business.

This is a diverse role suited to someone who enjoys working across bookkeeping, e-commerce, inventory, order processing and general administration rather than being limited to one area.

Key Responsibilities Accounts & Bookkeeping

Maintain day-to-day bookkeeping records

Perform bank and credit card reconciliations

Reconcile Shopify, Afterpay and other payment platforms

Reconcile e-commerce sales, fees, refunds and settlements

Assist with accounts receivable and accounts payable

Assist with month-end reconciliations and provide supporting information

Customer Orders & Fulfilment

Monitor and process online orders received through Shopify and other e-commerce platforms

Prepare orders for fulfilment and dispatch

Arrange freight and shipping with Australia Post and other carriers

Maintain accurate dispatch and tracking information

Process returns, refunds and order adjustments where required

Respond to customer enquiries relating to orders, deliveries and payments

Reconcile online sales and payment platforms to the accounting system

Process commercial and wholesale customer orders in Cin7

Coordinate stock availability and order fulfilment





Liaise with customers and internal teams regarding order status and delivery requirements

Purchasing & Accounts Payable

Maintain accurate product and inventory records across Cin7, Shopify and Xero

Raise and process purchase orders in Cin7

Coordinate purchase orders and deliveries with suppliers

Process supplier bills and credit notes

Match purchase orders, goods received and supplier invoices

Investigate pricing, quantity and invoice discrepancies

Reconcile supplier statements and follow up outstanding documentation

Prepare supplier payment runs and bank payment files for review and approval

About You We are looking for a practical and highly organised all-rounder who enjoys taking ownership of day-to-day transactions and operations.

Ideally, you will have:

3+ years' experience in bookkeeping, accounts administration, order processing or a similar all-round role

Strong working knowledge of Xero

Solid accounts payable and reconciliation experience

Experience processing purchase orders, supplier invoices and payment runs

Experience working with inventory, stock or product-based businesses

Experience processing customer orders and coordinating fulfilment or dispatch

Good Excel skills and strong attention to detail

Confidence communicating with customers, suppliers and freight providers

Ability to manage multiple priorities and follow transactions through from start to finish

Experience with Cin7, Shopify, Afterpay, Australia Post or similar inventory/e-commerce platforms will be highly regarded.

📌 Accounts & Operations Coordinator (Gold Coast)
🏢 THE MICROBIOME RESEARCH GROUP (TMR
📍 Gold Coast