NATIONAL FRANCHISE OPERATIONS MANAGER (Sydney)

NATIONAL FRANCHISE OPERATIONS MANAGER (Sydney)

21 Oct
|
OZZYTYRES HOLDINGS PTY
|
Sydney

21 Oct

OZZYTYRES HOLDINGS PTY

Sydney

We particularly welcome applicants based in: You

do not need to live in Sydney . Suitable candidates from other parts of Australia will also be considered, excluding WA and NT. All approved business travel & accommodation paid JOIN ONE OF AUSTRALIA’S MOST EXCITING WHEEL & TYRE RETAIL NETWORKS. Ozzy Tyres is growing — and we’re looking for the right person to help take our franchise network to the next level. We currently have

21 locations across Australia, with 23 stores coming soon , and we are continuing to expand. Ozzy Tyres is not your traditional tyre shop. We have built a modern wheel and tyre retail brand around great-looking stores, strong products, innovation, marketing, technology and a customer experience that stands out from the traditional tyre industry. We move quickly. We try new ideas. We develop current products. We invest heavily in our brand, stores, marketing and people. Now we are looking for an experienced

National Franchise Operations Manager

who can work directly with our franchisees and help us build an even stronger national network. This is an exciting opportunity for someone who loves

business, sales, people and growth

and wants to have a genuine influence over the performance of a national retail network. THE OPPORTUNITY

This is not a job where you simply visit stores with a checklist. We want someone who walks into a store and immediately starts thinking: How can we make this store better?

You will become one of the key connections between

Ozzy Tyres Head Office and our franchise network . You will work closely with franchise owners, store managers and their teams to understand their businesses, identify opportunities and implement improvements.



You will also work closely with Ozzy Tyres management and the Director to help develop new ideas, systems and processes as our network continues to grow. WHAT YOU’LL BE DOING

Drive Store Performance

A major part of your role will be helping our franchisees grow their businesses. You will analyse individual store performance, identify opportunities and work with franchisees to improve: Sales and revenue Gross profit and profitability Average transaction value Customer conversion Product mix Wheel and tyre sales Additional products and services Upselling and cross-selling Franchisee purchasing through Head Office Staff sales performance We don't just want someone who can identify a problem. We want someone who can

create the solution, implement an action plan and follow it through until results are achieved. Maintain Exceptional Store Standards

Our stores are an important part of the Ozzy Tyres brand. You will regularly visit locations and ensure our standards remain high across: Where something isn't right, you will work with the franchisee to correct it and ensure improvements are maintained. Build Better Systems

As we grow, our systems need to grow with us. You will help Head Office develop and implement improved: We want someone who brings ideas to the table. If you see a better way of doing something,

we want to hear it. Coach, Train & Develop People

Great stores need great people.



You will coach and train franchisees, managers and team members across: You will also assist franchisees with

recruitment, staff development and performance management

where required. Build Strong Franchisee Relationships

This is one of the most important parts of the position. You need to become someone our franchisees

trust, respect and want to work with . But strong relationships also require accountability. You must be comfortable having difficult conversations when necessary, setting expectations, establishing deadlines and following up when standards aren't being achieved. We want someone who can

build relationships without losing accountability. Support New Store Openings

We're growing. As new Ozzy Tyres stores join the network, you will work alongside our Head Office team to help franchisees prepare for opening. This can include: Planning and preparation Staff training Product training Store organisation Operational setup Implementing Ozzy Tyres systems and processes Supporting the store during its initial trading period You won't be responsible for opening a new store alone — you'll be part of the wider Ozzy Tyres team making it happen. WHO WE’RE LOOKING FOR

We are looking for someone with

proven multi-site management experience . You may currently be a: Franchise Operations Manager | Franchise Business Manager | Regional Manager | Area Manager | Multi-Site Manager | Retail Operations Manager Previous tyre or automotive experience is

not essential . We can teach you our products. What is harder to teach is how to

lead people, influence business owners, understand numbers, improve businesses and get results. You will ideal

📌 NATIONAL FRANCHISE OPERATIONS MANAGER (Sydney)
🏢 OZZYTYRES HOLDINGS PTY
📍 Sydney

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