As the first point of contact for our clients, you will play an important role in creating a warm and professional experience while ensuring the clinic runs smoothly behind the scenes. This is an exciting opportunity for someone who thrives in a fast-paced clinic environment, genuinely enjoys working with people, and takes pride in delivering an exceptional client experience. Key responsibilities
Providing a warm, professional and welcoming experience for all clients Managing reception, appointments and daily clinic flow Responding to phone, email and online enquiries Managing bookings, confirmations and client follow-ups Processing payments and maintaining accurate client records Supporting the day-to-day operations of the clinic Maintaining a beautifully presented,
organised and professional clinic workplace Managing stock and general clinic supplies Assisting the team with administration and operational tasks Helping ensure the highest level of client care and service at every touchpoint About you
Warm, confident and professional Exceptionally organised with strong attention to detail Proactive and able to take ownership of the role Reliable and comfortable working independently Calm and efficient in a busy environment An excellent communicator with strong customer service skills Confident with technology, booking systems and general administration Passionate about providing an exceptional client experience A beautiful clinic environment in Burleigh Heads