Company Description At Guzman y Gomez Mexican Kitchen, our mission has always been to reinvent fast‑food. We’re Australia’s only fast‑food restaurant to be 100% clean, meaning there are no added preservatives, artificial flavours, added colours or unacceptable additives in our food. We’re incredibly proud of our amazing people, and the unique way we celebrate Mexican culture in everything we do.
Job Description Are you passionate about delivering exceptional customer experiences and working in a dynamic food service environment? We're seeking enthusiastic individuals to join our crew at our thriving franchise in Acacia Ridge, Australia. As a Crew Member, you'll be the face of our restaurant, ensuring every guest leaves with a smile and a satisfied appetite.
Provide warm, friendly, and effective customer service to all guests
Take accurate orders and process transactions with attention to detail
Prepare and serve high‑quality food items according to company recipes and standards
Maintain cleanliness and organisation of the restaurant, including work areas and dining spaces
Collaborate with team members to ensure smooth operations during busy periods
Assist with basic food preparation tasks, following all safety and hygiene protocols
Contribute to a positive work environment by supporting colleagues and maintaining a can‑do attitude
Adapt quickly to changing priorities and demonstrate flexibility in various roles within the restaurant
Participate in team‑building activities to enhance the workplace experience
Strive for continuous improvement by actively seeking and applying feedback from supervisors and guests
Qualifications
Excellent customer service skills with a friendly and approachable demeanour
Strong attention to detail and ability to follow recipes and procedures accurately
Basic maths skills for handling cash and card transactions
Physical stamina to stand, walk and move for extended periods
Ability to work efficiently in a fast‑paced environment
Excellent teamwork and communication skills
Flexibility to work various shifts, including evenings, weekends and public holidays
Willingness to learn and master multiple roles within the restaurant
Passion for food and interest in our cuisine is a plus
Knowledge of food safety and hygiene practices (training will be provided)
Ability to follow instructions and adhere to company policies
Positive attitude and enthusiasm for delivering exceptional guest experiences
No prior experience required – we offer comprehensive training to set you up for success