Assistant Manager (Tuncurry)

Assistant Manager (Tuncurry)

21 Oct
|
Discovery Parks
|
Tuncurry

21 Oct

Discovery Parks

Tuncurry

About Us G’day Group comprises Australia’s leading tourism brands, including Discovery Parks, Resorts and the G’day Rewards loyalty program. With more than 2,000 employees across Australia and the largest network of holiday parks in the country, we’re passionate about creating exceptional experiences for our guests and providing rewarding careers for our people.

About Forster Discovery Park This is an exciting opportunity to join an award-winning, industry-leading holiday park located approximately 3.5 hours north of Sydney and just 10 minutes from the beach. The park offers an enviable lifestyle, with the Wallamba River nearby for water skiing and jet skiing, while Newcastle Airport is approximately 1hr 30 minutes away.

With a strong base of loyal guests, high levels of pre-booking and consistently strong customer satisfaction, this is a park that is going from strength to strength.

About the Role We’re looking for an energetic, hands-on Assistant Manager who thrives in a busy environment, enjoys leading people and isn’t afraid to get stuck in.

This is a significant operational leadership role within a large and successful park. You’ll work closely with the Park Managers to oversee day-to-day operations and play a key role in ensuring the park continues to deliver the exceptional guest experience it is known for.

The park comprises 90 cabins, 70 tourist sites, 35 permanent sites and 120 annuals, with a team of approximately 30 across Housekeeping, Grounds & Maintenance and Reception.

Your responsibilities will include, but are not limited to:

Supporting the Park Managers with the overall day-to-day operation of the park

Taking responsibility for park operations in the Manager’s absence





Leading and supporting teams across Housekeeping, Grounds & Maintenance and Reception

Managing guest check-ins, reservations, accounts and overall guest experience

Responding to after-hours requirements and operational callouts

Driving exceptional customer service and maintaining the park’s strong reputation

Supporting budgeting, P&L; management and revenue optimisation

Using business intelligence and reporting tools to understand performance and identify opportunities

Coaching, developing and motivating team members

Supporting recruitment, onboarding and ongoing training

Working collaboratively across departments to ensure the park operates smoothly

Contributing to initiatives that drive guest loyalty, repeat visitation and revenue

About You We’re not looking for someone who simply wants to manage from behind a desk.

We’re looking for a confident, capable and personable leader who enjoys being visible, getting involved and leading by example, who is not afraid to roll up their sleeves, support the team and do what it takes to deliver a great outcome for guests and the business.

To be successful, you’ll bring:

Proven experience in hospitality, tourism, accommodation or holiday park management

Strong people leadership skills and a genuine interest in developing others





The confidence and capability to lead park operations in the Manager’s absence

Strong organisational skills and the ability to juggle multiple priorities

A flexible, adaptable and solutions-focused approach

Sound financial understanding, including P&L; and budget management

Strong computer literacy, including confidence with spreadsheets, reporting and business intelligence tools such as Power BI

Experience with RMS or similar reservations/property management systems

Excellent communication and interpersonal skills

A strong customer-centric mindset

A willingness to be hands‑on and work alongside your team

Flexibility to work weekends and after‑hours when required

Most importantly, you’ll bring personality. You’ll be approachable, resilient, proactive and comfortable working in a fast‑paced environment where every day can be different.

Benefits for You

Competitive salary package with free accommodation and utilities included

Quarterly and annual bonus scheme

Professional growth and career development opportunities

Discounts on accommodation across more than 300 G’day holiday parks

Service recognition awards

Employee Assistance Program

The opportunity to join a high-performing, award‑winning park following a $20m+ redevelopment

An exceptional regional lifestyle with accommodation provided

Ready to Make Your Move? This is more than just a job — it’s an chance to make a lifestyle change and become part of a close‑knit, family‑friendly park community.

If you’re an experienced hospitality or tourism professional looking for your next challenge, want to lead from the f

📌 Assistant Manager (Tuncurry)
🏢 Discovery Parks
📍 Tuncurry

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