Head of Customer Support (Gold Coast)

Head of Customer Support (Gold Coast)

21 Oct
|
Randstad
|
Gold Coast

21 Oct

Randstad

Gold Coast

Randstad on the Gold Coast is seeking a Head of Customer Support / Call Centre Manager for a 12-month fixed-term contract. You will lead a team of 12-15 professionals, balancing customer-centric service with operational excellence across phone and email channels. The role offers a hybrid work arrangement (office Mon-Wed, WFH Thu-Fri) and a 35-hour week with 4 weeks annual leave, reporting to Senior Leadership and shaping customer experience strategy.

📌 Head of Customer Support (Gold Coast)
🏢 Randstad
📍 Gold Coast

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