Administration Traineeship - Customer Service, Records & Governance
Petersham, NSW, Australia Inner West Council Job Openings Administration Traineeship - Customer Service, Records & Governance About the job Administration Traineeship - Customer Service, Records & Governance
Ability Advocates Australia is partnering with
Inner West Council
to recruit Administration Trainees within Customer Service, Records or Governance teams as part of the
Inclusive Traineeship Program 2026 . This is a paid traineeship for people with disability who would like to build confidence in communication focused office roles, with structured support. About the Inclusive Traineeship Program The program combines: Formal training Supported onboarding Ongoing skilled support About This Role – Customer & Governance Services These roles involve
interaction with customers or internal stakeholders , supported by: Clear scripts and procedures Team supervision The environment may be busy at times but is well structured. Key Responsibilities Depending on the team, you may: Respond to enquiries (phone, email or in person) Manage documents and records Track requests and correspondence Update systems accurately Escalate complex matters appropriately This Role May Suit You If You: Like helping people or problem solving Want to build communication confidence Are comfortable learning scripted responses Prefer having clear guidance and support