About the role We’re looking for a senior on-site leader to manage a large casual workforce at a flagship fulfilment / distribution operation in Kemps Creek. This is a high-impact operational leadership position where you’ll bring calm structure to a fast-moving environment, use data to make confident decisions, and lead from the front.

This role is on‑site Monday–Friday, typically 8:00am–4:00pm or 9:00am–5:00pm, with occasional after-hours availability for escalations (not frequent, but can happen due to 22/7 operations). Start ASAP (job start date was 21 Sep 2026).

Duties

Lead and develop a team of approximately 12 direct reports within an established on‑site operation

Oversee day‑to‑day workforce performance across high‑volume warehousing functions (pick/pack, forklift, general warehouse operations)

Support workforce planning, rostering and coordination to meet operational requirements

Partner with key stakeholders to ensure workforce capability, engagement and productivity outcomes are met

Use data and reporting to identify trends, drive decisions,



and support continuous improvement

Manage escalations professionally and maintain stability under pressure in a dynamic environment

Skills and experience

Strong experience leading teams in warehousing, logistics, distribution, manufacturing or high-volume operations

Proven ability to use data to drive decisions (comfortable with KPIs, reporting, performance trends)

Confident communicator with strong stakeholder management and customer/service mindset

Calm, leadership style with high emotional intelligence and people focus

Decisive and outcomes-driven; able to operate effectively in imperfect / changing environments

Desirable:

Exposure to 24/7 operations and large casual workforces

Experience in continuous improvement / operational uplift environments

Benefits

Permanent role with a well-established on‑site team

Senior leadership opportunity in a large-scale, rapid-paced operation

Competitive package ($100k–$120k + super)

📌 Onsite Account Manager (Sydney)
🏢 Chandler Macleod
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