Administration Supervisor (Secret Harbour)

Administration Supervisor (Secret Harbour)

21 Oct
|
Integral Diagnostics (IDX)
|
Secret Harbour

21 Oct

Integral Diagnostics (IDX)

Secret Harbour

About The Role We are seeking an experienced and people-focused Administration Supervisor to lead our administration team at Peel Health Campus in Mandurah. Peel Health Campus is a busy hospital environment providing emergency, inpatient and outpatient services to the growing Peel region. As Administration Supervisor, you will play a key role in ensuring the smooth and efficient operation of our imaging administration services while supporting a high-performing, patient-focused team. Reporting to the Regional Manager you will oversee the day-to-day administration function including team leadership, rostering, patient bookings and arrivals, billing, workflow coordination and liaison with hospital and clinical teams. This is a hands‑on leadership position where you will remain involved in daily operations while coaching and supporting your team to deliver an exceptional experience for patients, referrers and internal stakeholders. This is a full-time position working Monday to Friday, 8:30am‑5:00pm, with occasional flexibility to support additional coverage where rarely required.

Your Responsibilities

Lead and support the site administration team, providing day‑to‑day guidance, coaching and development

Coordinate rosters, leave and staffing coverage to support effective service delivery

Support recruitment, onboarding, training and performance management of administration staff

Oversee patient bookings, registrations, pre‑procedure information, billing and payment processes, ensuring accuracy and excellent patient service

Coordinate inpatient, outpatient and urgent bookings with hospital, technical and clinical teams

Monitor administration workflows, ensuring efficient use of appointments,



accurate patient data and completion of end‑of‑day processes

Build strong working relationships with Radiologists, imaging teams, hospital staff and referring practitioners

Maintain high standards of administration, patient care and compliance with company, privacy and WHS requirements

About You You will be an experienced administration qualified who enjoys leading people while remaining hands‑on in a busy operational environment.

You Will Ideally Bring

Previous experience leading an administration, reception or customer service team

Experience within healthcare, medical imaging or a similar fast‑paced environment

Strong understanding of patient administration, bookings and billing processes

Knowledge of Medicare, DVA, WorkCover and hospital billing would be highly regarded

Experience with RIS/PACS or similar healthcare systems, along with solid general computer skills

Excellent organisation, attention to detail and ability to manage competing priorities

Strong communication and relationship‑building skills with a supportive, hands‑on leadership style

A genuine commitment to delivering professional and compassionate patient service

Certificate IV in Business Administration or Business Management would be advantageous

WHY JOIN APEX RADIOLOGY? At Apex Radiology,



you will be part of a respected healthcare organisation where your leadership directly contributes to the experience of our patients and the success of our clinical teams.

You'll Enjoy

A key leadership opportunity within our Peel Health Campus team

A varied role combining people leadership with hands‑on operations

The support and stability of one of Australasia’s largest diagnostic imaging groups

Ongoing learning, development and career progression opportunities

A collaborative team environment focused on quality patient care

Access to a range of employee benefits through the wider IDX Group

FOR YOU

Competitive Salary: Attractive salary with annual reviews to recognize your contributions.

Paid Parental Leave: Additional leave to support new parents.

Fitness Passport: Access to over 1000 locations nationwide to support your fitness goals.

Employee Discounts: Discounts at hundreds of retailers for everyday expenses, holidays, health insurance, and more.

Recognition Programs: Celebrate outstanding performance and dedication through our recognition platforms.

Referral Bonuses: Financial incentives for referring great talent to our team.

Career Advancement: Opportunities for career growth and succession planning within an innovative company.

Work-Life Balance: Flexible work options for full‑time or part‑time roles.

Community and Social Events: Engage in a supportive workplace with free parking and great social events.

About Us Apex Radiology, established in 1996, is one of Western Australia’s leading diagnostic imaging providers, delivering exceptional patient care across Bunbury, Mandurah, Busselton, Margaret River and Pert

📌 Administration Supervisor (Secret Harbour)
🏢 Integral Diagnostics (IDX)
📍 Secret Harbour

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