You support the customer journey from email to order. You run the inbox, text-line and assist the handling and processing of orders. You have your eyes across customer care and orders. Start as part-time with huge growth potential About us
At Studio Minc we dress girls and women for the biggest nights of their lives We're a premium formal, bridal, and party wear brand with a global audience — three Australia showrooms, and an online store shipping globally Key responsibilities
Run the customer email and SMS text-line each morning — you'll be assisted with AI trained technology to draft replies; you'll check them, fix them and send them Reply to the text-line Assist processing online orders and showroom orders Book in International and Domestic orders Process refunds Assist with basic admin tasks About you
Meticulous — you notice the little things like a wrong postcode, a missing size, a typo in a customer's name Clear and concise communicator Level headed Organised Very computer and technology savvy Shopify experience (basic) — understand the dashboard, orders, apps
📌 Customer Care (Gold Coast)
🏢 STUDIO MINC
📍 Gold Coast
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.