# SPIRE Concessions Associate## SPIRE Academy•### @spire\_institute\_academyPosted on 9/25/2026•Full-time##

Job Description
Concessions AssociateReports To: Concessions Manager or Venue Supervisor

Location:
SPIREPosition Summary:The Concessions Associate is responsible for providing excellent customer service while efficiently handling sales transactions, food and beverage preparation, and maintaining a clean, safe, and organized concessions area. This role requires strong interpersonal skills, the ability to work in a fast-paced environment, and a commitment to delivering a positive guest experience.

Key Responsibilities
* Customer Service
* Greet customers in a friendly and professional manner.
* Take orders accurately and efficiently using a Point of Sale (POS) system.
* Handle customer inquiries, resolve complaints, and ensure a pleasant experience.
* Food and Beverage Preparation:
* Prepare and serve food and beverages according to established standards and health regulations.
* Monitor inventory levels and restock items as needed.
* Cash Handling:
* Process cash, credit, and debit transactions accurately.
* Reconcile cash register at the beginning and end of shifts.
* Sanitation and Safety:
* Maintain a clean and organized concessions area, including counters, equipment, and storage spaces.
* Follow all health and safety regulations, including proper food handling and storage practices.




* Report any safety hazards or equipment malfunctions to the supervisor.
* Teamwork:
* Collaborate with team members to ensure efficient operations.
* Assist in setup and breakdown of the concessions area before and after events.
* Other Duties:
* Perform other related duties as assigned by the supervisor.
* Support additional venue operations as needed.

Qualifications:
* 15 years or older
* High school diploma or equivalent preferred.
* Prior experience in customer service, food service, or retail is a plus but not required.
*

Skills:
* Solid verbal communication and interpersonal skills.
* Ability to handle transactions accurately and efficiently.
* Basic math skills for cash handling.
* Physical

Requirements:
* Ability to stand for extended periods, bend, reach, and lift up to 25 lbs.
* Comfort working in a fast-paced environment with varying temperatures.
* Other

Requirements:
* Availability to work evenings, weekends, and holidays as needed.
Work Environment:The Concessions Associate works in a dynamic, fast-paced environment, often during live events. The role requires adaptability, teamwork, and a focus on delivering excellent customer service under pressure.

Apply today You can also email resumes to

Type: Part-timeLocationOn-siteGold Coast, Australia

📌 SPIRE Concessions Associate (Gold Coast)
🏢 Gondola
📍 Gold Coast