IT Service Desk Analyst (Port Phillip City)

IT Service Desk Analyst (Port Phillip City)

21 Oct
|
Bank Australia
|
Port Phillip City

21 Oct

Bank Australia

Port Phillip City

Bank Australia is seeking a Service Desk Analyst to provide 1st and 2nd line IT support across the organisation, using remote tools and desktop assistance. You will respond to hardware, software, networking issues and ensure timely resolution within SLAs. Log calls, escalate to level 2/3 or vendors as required and help improve IT systems. The role requires ITIL experience, robust customer service, and solid knowledge of Citrix, Windows Server, AD, and M365.

📌 IT Service Desk Analyst (Port Phillip City)
🏢 Bank Australia
📍 Port Phillip City

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