With strong growth underway, an exciting prospect has opened for an experienced Groups Manager to lead inbound travel programs, creating tailored group experiences across diverse markets.
You’ll oversee end-to-end group logistics, manage key supplier relationships, and ensure exceptional service for international partners all while leading and developing a high-performing team.
Key Responsibilities
Oversee and coordinate the delivery of inbound group tours across Australia.
Manage group costings and ensure profitability targets and margins are achieved.
Provide training on systems, itinerary planning, supplier relations and group costings.
Conduct performance reviews and ongoing coaching.
Build a collaborative, accountable and solutions-focused team culture.
Ensure the team maintains strong product knowledge across Australian destinations.
Contribute to strategies that drive revenue growth and operational efficiency.
Act as a key operational contact for international agents and wholesale travel partners.
Maintain strong long-term supplier and industry partnerships. Represent the organisation at industry events when required.
Skills & Experience
Minimum 5+ years experience in inbound tourism, tour operations or destination management.
Proven experience managing group travel programs and complex itineraries, including itinerary planning, supplier negotiation, and group costings.
In-depth knowledge of
Tourplan
for group travel operations.
Strong leadership experience with the ability to mentor, support, and develop team members.
Excellent knowledge of Australian destinations, tourism products and suppliers.
Demonstrated ability to manage international travel partners and supplier relationships.
Commercially minded with the ability to manage budgets and group profitability.
What's on Offer
Competitive Salary
– $100K - $110K + Super
Flexible Working
– Remote working environment with occasional meetings as required
Career Growth
– Leadership opportunity within a growing inbound tourism organisation
Impact & Culture
– Opportunity to shape team structure, operational processes, and service standards within a collaborative environment
Apply now or email your CV to
Call
for a confidential chat
Only applicants with full Australian work rights and Travel industry experience will be considered.