Kallay Studios is a growing real estate and architectural media business working with some of Melbourne’s and the Gold Coast's leading agents, agencies and property brands.

We produce premium photography, video, floorplans, copywriting and campaign content across hundreds of property campaigns each month.

We’re now looking for an experienced

Client Services & Campaign Manager

to take ownership of the client experience and become a key link between our agents, campaign managers and production team.

This is not a traditional admin role.

We’re looking for someone who understands real estate, knows how demanding property campaigns can be, and genuinely enjoys building robust relationships with agents and clients.

Client Services & Campaign Manager Real Estate Media | Melbourne Kallay Studios is a growing real estate and architectural media business working with some of Melbourne’s and the Gold Coast's leading agents, agencies and property brands.

We produce premium photography, video, floorplans, copywriting and campaign content across hundreds of property campaigns each month.

We’re now looking for an experienced

Client Services & Campaign Manager

to take ownership of the client experience and become a key link between our agents, campaign managers and production team.

This is not a traditional admin role.

We’re looking for someone who understands real estate, knows how demanding property campaigns can be, and genuinely enjoys building strong relationships with agents and clients.

The Role Your job is simple:

Make sure our clients feel looked after, every campaign is properly briefed, and nothing falls through the cracks.





You’ll work closely with our General Manager, production team, photographers, videographers, copywriters and some of Melbourne’s leading real estate agents.

You’ll be responsible for staying ahead of upcoming campaigns, understanding exactly what each client needs and making sure what we promise is what we deliver.

What You’ll Be Doing

Build and maintain strong relationships with key agents and campaign managers

Regularly check in with clients and understand what is coming up

Coordinate campaign requirements before shoots take place

Ensure photographers, videographers, copywriters and production teams are properly briefed

Capture important property and vendor information before each campaign

Make sure client expectations and deliverables are clear

Follow up after campaigns and gather feedback

Identify unhappy or at-risk clients before issues escalates

Attend client offices and build stronger face-to-face relationships

Help coordinate higher-end properties and more complex campaigns

Work with our production team to resolve client issues quickly

Help identify opportunities for additional services and campaign support

Support client content, case studies and post-sale marketing opportunities

Improve the overall customer journey from booking through to final delivery





Who We’re Looking For You may currently be working as a:

Campaign Coordinator

Client Services Manager

Sales Coordinator

Real Estate Marketing Coordinator

Executive Assistant to a high-performing agent

Account Manager

Property Campaign Manager

Real estate experience is highly regarded. More importantly, you need to be someone who is:

Exceptionally organised

Confident dealing with high-performing agents

Proactive rather than reactive

Calm when things get busy

Strong at building relationships

Detail focused

Comfortable picking up the phone

Good at identifying problems before they become bigger problems

Able to manage multiple campaigns and priorities at once

Proud of delivering a premium level of service

You should be the type of person who notices when something doesn’t feel right with a client and follows it up without needing to be asked.

About Kallay Studios We work at the intersection of property, architecture, media and marketing.

Our team produces high-quality visual and marketing content for some of the most recognised real estate brands.

For the right person, there is significant opportunity to grow with the business and take greater ownership of our client services function over time.

What We Offer

Full-time Melbourne-based position

Competitive Salary

Work with leading real estate agents and agencies

A growing business where you can genuinely influence how things are done

Opportunity to build and eventually lead our client services function

A creative, fast-moving team across pho

📌 Client Services (Port Phillip City)
🏢 Kallay Studios
📍 Port Phillip City