Assistant Manager (Brisbane)

Assistant Manager (Brisbane)

21 Oct
|
Saldom
|
Brisbane

21 Oct

Saldom

Brisbane

Shapland Swim Schools | Everton Park 25–30 hours per week | Grow into a full‑time role

Are you an experienced swim teacher, team leader or customer-focused professional ready to take the next step into management?

We’re looking for a reliable, proactive and people-focused

Assistant Manager

to help support the day‑to‑day operations of our learn‑to‑swim centre.

This is a hands‑on role for someone who genuinely enjoys working with children, families and a team — and who isn’t afraid to jump in, solve problems and help keep things running smoothly.

The position will initially be

25–30 hours per week , with genuine potential for the right candidate to grow into a

full‑time management role

with increased responsibility across the day‑to‑day operation of the centre.

About the Role Working closely with the Pool Manager, you’ll help oversee the daily operation of the swim school and support both our instructors and families.

Your responsibilities will include:

Supporting the day‑to‑day running of the swim school

Helping coordinate staff coverage and responding to unexpected absences

Communicating professionally with parents and families

Responding to enquiries, bookings and general customer service

Supporting enrolments and helping families find suitable lesson times

Assisting with student progression and ensuring certificates and levels are being assessed consistently

Helping maintain accurate class rosters and student information

Supporting centre presentation, safety and general facility operations

Assisting with pool testing and operational checks where required

Stepping into swimming lessons when needed

Helping create a positive, professional and supportive team culture

Taking responsibility for the centre when the Manager is unavailable

What We’re Looking For We’re looking for someone who is:





Reliable and highly organised

Confident communicating with parents, children and staff

Comfortable taking initiative and making decisions

Calm under pressure and able to problem‑solve

Skilled, approachable and friendly

Comfortable giving and receiving constructive feedback

Able to balance customer service with maintaining clear expectations

Genuinely invested in helping children progress

Previous experience in swim teaching, aquatic supervision, team leadership, education, childcare, sport or customer service would be highly regarded.

Management experience is helpful, but

the right attitude, reliability and willingness to learn are just as important.

About Shapland Swim Schools Our program is designed around

small, focused classes , with a maximum of three students per class and only two classes operating in the pool at one time.

Our 20‑minute lessons allow instructors to provide individual attention while keeping children actively engaged and progressing.

We teach children from babies through to stroke development, with a strong focus on water confidence, survival skills, technique and building capable swimmers.

This Role Would Suit Someone Who…

Loves teaching but is ready for more responsibility

Wants to develop their leadership and management skills

Enjoys building relationships with families

Likes being part of a small, close‑knit team

Can confidently switch between administration, customer service, staff support and teaching

Wants a role where they can genuinely influence the experience of both staff and students

Is looking for a

25–30 hour role with the potential to grow into full‑time management

This is not a role where you simply stand back and supervise.

We’re looking for someone who wants to become an important part of the operation, understands that consistency matters, and takes pride in helping create a swim school families and staff enjoy being part of.

📌 Assistant Manager (Brisbane)
🏢 Saldom
📍 Brisbane

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