Elsevier in Australia is seeking a Customer Success Manager to drive onboarding, enablement and value realization across Solutions and Research Sales portfolios. You will partner with Account Managers and support teams to ensure renewal and growth, delivering ROI through tailored customer outcomes in a global, matrixed workplace. The role requires a University degree, 2+ years in digital customer success or related roles, fluent English, and strong presentation and project management skills.
📌 Global Customer Success Manager for SaaS Science (Canberra)
🏢 Lexisnexis Risk Solutions
📍 Canberra
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