Ontario Group is seeking a hands-on Food Safety and Quality Control Officer to support our farming, processing and packing operations. You will work closely with growers, supervisors and packhouse teams to ensure our produce meets food safety, quality, customer and regulatory requirements. This role combines day-to-day quality control with responsibility for our food safety systems, audits and documentation. You will also supervise and develop quality control staff and help operational teams resolve issues in a practical, timely way.

30hrs per week off season, 38hrs week in season with reasonable overtime (no leave to be taken through NOV-MAY). Operations run 7 days per week.

Key responsibilities

Maintain and improve HACCP, food safety and quality management systems

Keep documentation and records accurate and current for Freshcare, HARPS, ICA, export and VHT requirements

Prepare for and lead internal, external and supermarket supplier audits

Conduct quarterly internal audits, report findings and follow corrective actions through to completion

Oversee food safety practices for third-party packing

Manage customer complaints and non-conformances,



including root cause investigations

Monitor product quality across the packhouse, including in-line, rejected and dispatched produce

Train, supervise and schedule quality control staff, and assist with recruitment and payroll records

Work with management and operational teams to strengthen food safety practices across the business

About you

Practical experience in food safety and quality control, preferably in fresh produce, horticulture or food processing

Experience maintaining records, preparing for audits and managing corrective actions

Confidence working on the production floor and communicating with staff at all levels

The ability to investigate problems, follow through on actions and organise competing priorities

Experience supervising or training staff

A current C Class driver licence, Freshcare training, HACCP training and a First Aid Certificate

About us Ontario Mangoes is a family owned and run Mangoes and Citrus grower located in Dimbulah approx 2 hours from Cairns

📌 Food Safety and Quality Control Officer (Dimbulah)
🏢 ONTARIO MANGOES
📍 Dimbulah