Women's Health and Equality Queensland – Brisbane QLD Two part-time positions available | Clinical Services Team | South Brisbane | SCHADS Award Level 4 Two part-time positions available | Clinical Services Team | South Brisbane | SCHADS Award Level 4 About the role Be the voice someone hears when they need support most. We have

two part-time opportunities within our Clinical Services Team

for Intake & Case Management Officers. You’ll be one of the first points of contact for people accessing Women’s Health and Equality Queensland (WHEQ) services - providing intake, assessment, brief support, case management and referrals in a safe, supportive and trauma-informed environment. The two positions have different set rosters: Position 1 – 17.25 hours per week Monday: 8:00am – 1:15pm

Tuesday: 8:00am – 1:15pm

Wednesday: 1:00pm – 8:15pm

Position 2 – 17.5 hours per week Wednesday: 8:00am – 1:15pm

Thursday: 8:00am – 1:15pm

Friday: 12:45pm – 8:15pm

Please indicate in your application whether you are applying for Position 1, Position 2, or would like to be considered for either position. In this role, you will: Manage intake, risk assessment and safety planning

Provide brief, solution-focused counselling

Coordinate referrals and ongoing support

Support group programs and service delivery

Maintain client records, bookings and follow-ups

It’s fast-paced, meaningful work where no two days are the same. About you You’re calm, empathetic and able to meet people where they’re at - including during high-pressure or emotional moments. You’ll bring:



Bachelor’s degree (or higher) in Counselling or Social Work

Current Working with Children Check (Blue Card) or ability to obtain

Experience (placement or paid) supporting vulnerable clients

Confidence in intake, risk assessment and making referrals

Robust communication skills - especially over the phone

Organised, adaptable and comfortable balancing client work with admin

A genuine commitment to trauma-informed, inclusive and feminist practice

About WHEQ Women’s Health and Equality Queensland are leaders in women’s health, gender equity and the primary prevention of violence in Queensland. We provide counselling, therapeutic groups and health services for women and gender-diverse people, as well as health promotion, community programs, professional education, and systems change. Our vision is for women to be equitably resourced, healthy, safe and thriving. Why join WHEQ? You’ll be part of a team doing work that genuinely matters - in an environment that’s supportive, inclusive and grounded in strong values. Purpose-driven organisation focused on women’s health and safety

Supportive team that values collaboration and learning





Opportunities to build your intake and case management experience

SCHADS Award Level 4

remuneration, based on skills, experience and qualifications

Salary packaging of up to $15,900

to increase your take-home pay

South Brisbane location - these are in-person roles

How to apply Even if you don’t tick every box, we encourage you to apply if this role speaks to you. Share your passion and initiative with us. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples and welcome applications from people of all backgrounds, experiences and identities. People living with disability are encouraged to apply. If you require adjustments throughout the recruitment process, please let us know. Applications will be reviewed as they are received, so we encourage you to apply early. Please apply via SEEK and include: Your CV

A cover letter (maximum 2 pages) addressing: What is motivating you to apply for this role?

What skills and/or experience do you have in intake, case management or supporting vulnerable clients?

How do you build trust and create a safe, supportive experience for participants, particularly over the phone?

What will you bring to WHEQ?

Please also tell us whether you are applying for

Position 1, Position 2, or either position .

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📌 Part-Time Intake (Brisbane)
🏢 Women's Health and Equality Queensland
📍 Brisbane