Lead a high-performing employment services team. Drive outcomes. Make an impact.

Are you an experienced

Employment Services leader

ready to take ownership of a high-performing Workforce Australia site?

Jobs Statewide

is seeking a hands-on

Branch Manager

to lead our Fairfield branch in NSW.

This is an opportunity for an established Workforce Australia, Employment Services, Site Manager, Branch Manager or Team Leader to take the next step and lead the day-to-day delivery of a contracted employment services operation.

You’ll be responsible for people leadership, operational performance, participant outcomes, compliance and contractual targets, while building a solid team culture focused on helping participants move into sustainable employment.

What You’ll Be Responsible For As Branch Manager, you will:

Lead the day-to-day operational delivery of the Workforce Australia contract

Take ownership of branch performance, contractual KPIs and business targets

Lead, coach and develop a team of Recruitment Consultants

Monitor team and individual performance through KPIs, reporting and performance reviews

Conduct regular 1:1s, coaching sessions and case reviews

Analyse branch performance and implement strategies to address gaps and improve outcomes

Ensure strong participant engagement, service delivery and employment outcomes

Develop relationships with local employers, community organisations and stakeholders

Drive employer engagement and identify opportunities for participant placements

Work closely with the Regional Manager and broader leadership team to deliver business plans

What We’re Looking For We’re looking for someone who understands the demands of





employment services and Workforce Australia

and is ready to take ownership of branch performance.

You’ll ideally have:

Previous experience in Workforce Australia or employment services

Experience as a Branch Manager, Site Manager, Team Leader or senior Employment Services professional

A proven track record of delivering against KPIs, contractual targets and performance measures

Strong understanding of employment services compliance and operational requirements

Demonstrated experience leading, coaching and developing teams

Strong commercial and performance-management capability

Experience building relationships with employers and community stakeholders

A data-driven approach to monitoring and improving performance

The ability to balance people, performance, compliance and participant outcomes

A hands-on leadership style and willingness to be actively involved in branch operations

Why Join Jobs Statewide?

Competitive salary + superannuation

Full time, Monday to Friday (9am-5pm) - No Weekends

Fully paid onboarding and ongoing professional development

Genuine career progression into Regional and National leadership

Leadership development programs offering genuine career progression into Regional and National leadership

Support from an experienced corporate and operational leadership team

Join an established organisation with 40+ years of employment services experience

The Opportunity If you're currently leading a

Workforce Australia or Employment Services team

and are looking for an opportunity to take greater ownership of operational performance, people leadership and participant outcomes, we'd like to hear from you.

📌 Branch Manager (Fairfield)
🏢 Jobs Statewide
📍 Fairfield