We are seeking a motivated and personable Front Office Coordinator & Sterilisation Assistant to join our team on a casual basis. This dual role is central to creating a welcoming experience for our patients while also supporting the clinical team with infection control and instrument sterilisation. The successful candidate will be organised, adaptable, and eager to learn, with a genuine commitment to patient care. Hours:
- Monday: 9am – 6:15pm
- Tuesday: 9am – 6:15pm ##
Key Responsibilities
Front Office Coordination
- Greet and welcome patients warmly upon arrival.
- Manage appointment scheduling, cancellations, and follow-ups.
- Handle patient check-in, check-out, invoicing, and health fund claims.
- Answer phones, emails, and patient enquiries professionally. Sterilisation & Clinical Support
- Clean, sterilise, and maintain dental instruments to infection control standards.
- Ensure strict compliance with infection prevention and control protocols. ## Skills & Attributes
- Excellent communication and interpersonal skills with a patient-first approach.
- Strong attention to detail and organisational skills.
- Ability to multitask and adapt between front office and clinical support tasks.
- Professional, reliable, and team-oriented.
- Willingness to learn – on-the-job training provided. ## What We're Looking For We're looking for someone who is:
- Friendly, confident and professional
- Highly organised with robust attention to detail
- A great communicator who enjoys working with people
- Able to stay calm and efficient in a busy environment
- Reliable and a team player Previous dental or medical reception experience is an advantage, but not essential — we are happy to train the right person. ## Why Join Us
- Supportive, team-focused environment
- On-the-job training and development
- A role where you are valued and make a real impact
- Opportunity to grow within the practice ## Apply Now If you're looking for a role where you can be part of a great team and build a long-term career, we would love to hear from you.
📌 Front Office Coordinator (Bordertown)
🏢 Country Living Dentistry
📍 Bordertown
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