Your new role We are seeking an enthusiastic and suitably experienced person for the role of Service Assurance Officer. This is a Fixed Term Full Time appointment until 31 January 2027, with the possibility of extension(s) and/or permanency. As a member of the ICT Business Unit, you will be responsible for:
• Maintaining a contemporary network assurance tool set for the network sites that keep track of network traffic, bandwidth usage, latency, and other performance metrics.
• Monitoring, detecting and reporting network anomalies, faults and capacity issues promptly through the use of various network monitoring tools.
• Proactively providing visibility into network optimisation and troubleshooting, including analysis and views of HSS and HSP wireless coverage and visibility into network performance.




• Supports network reliability engineering outcomes by using assurance platforms, monitoring data, dashboards, and operational reporting to identify service health risks, recurring issues, and improvement opportunities. Please view the

Job Description
Form (JDF) attached which provides a full statement of duties for the position. If you thrive in a fast paced, multifaceted working workplace, and are eager to contribute to our purpose of supporting our customers to provide excellent health care, we would love to hear from you. Want to know more? Please contact Manish Vashisth, Team Leader Networks on 0484 364 136 if you would like to discuss more

about the role
and team you’ll be working with.

📌 Service Assurance Officer (Perth)
🏢 Health Support Services (WA health system)
📍 Perth