About the position: As a Client Advisor, you will provide bespoke and informative consultations to clients, helping them discover or design their dream pieces, whether in person or through online consultations. This is a part-time, permanent position at our beautiful showroom in Adelaide with the following

working hours
• Tuesday 11am-5pm
• Friday 9am-5pm
• Saturday 8am-4pm If you already have a passion for jewellery, or simply love working with people and are keen to learn all about jewellery and diamonds, we’d love to hear from you

Key responsibilities
include:
• Through in-person and online consultations, you'll be assisting clients in selecting jewellery, offering personalised advice and education, guiding them through the customisation process, and preparing independent custom quotes; and
• Coordinate aftercare services consultations including resizing, repairs, and lifetime warranty claims, with a fast turnaround and high client satisfaction
• Promoting Cullen Jewellery’s commitment to ethical practices and community initiatives
• Participating in the daily setup and opening of the showroom, and ensuring the cleanliness of consultation desks and other showroom areas.
• Completing ad-hoc tasks such as stock takes, changing product displays,



and managing postage tasks as required What are we seeking?
• Proven experience in a sales or customer service role, ideally within the premium jewellery or retail industry
• High attention to detail and commitment to providing exceptional client experiences
• Strong organisational and time management abilities, with the ability to work flexibly and adapt to changing priorities and processes
• Ability to work effectively as part of a team to achieve common goals
• Capacity to work on the provided roster consistently.

What we offer
In addition to a competitive remuneration package, and the ability to work in a beautiful location in the heart of Adelaide,

we offer
all our team members with a range of benefits including:
• A supportive and collaborative work environment
• An Employee Assistance Program for you and a family member to utilise
• Generous staff and family / friend discounts
• Team events and initiatives included as part of our wellbeing program
• Paid volunteer leave, and sponsorship of a child in South East Asia/Africa under your name
• The chance to join a growing company with a global presence
- you really can take your career anywhere #cullenjewellery

📌 Client Advisor (Adelaide)
🏢 CullenUS
📍 Adelaide