Job Description
/n Deliver Quality Cars. Represent Compass. Help Keep Customers Moving. /n /n We’re looking for reliable, customer-focused drivers to join our team. You’ll deliver and collect vehicles, ensure they’re spotless, and create a great handover experience — all while helping customers get back on the road after an accident. /n /n About Compass /n Since 2001, Compass has been the market leader in accident replacement vehicles. Our mission is simple: Reduce the Inconvenience for customers, clients, and each other. We achieve this through genuine care, teamwork, and a commitment to doing things better. /n We live our values every day: /n /n
- Care & Passion – to deliver outstanding service the way we’d want to be treated /n
- Courage – to be empowered and make informed decisions /n
- Can Do – a proactive mindset focused on solving problems and improving /n
- Trust – to be counted on to do the right thing in all relationships /n /n /n What You’ll Be Doing /n You’ll play an significant role in delivering clean, well-prepared vehicles and creating a seamless experience for our customers. Your responsibilities will include: /n /n
- Driving vehicles to and from customer locations using GPS and traffic apps /n
- Delivering, collecting, washing, and preparing vehicles per company procedures and standards /n
- Conducting vehicle inspections and reporting faults, damage, or maintenance requirements /n
- Following safety, traffic, and vehicle care protocols /n
- Working with your branch team to support daily schedules and customer needs /n /n /n What You’ll Bring /n /n
- A valid Australian driver’s licence /n
- A strong focus on customer service — any industry experience welcome /n
- Good communication, reliability, and team spirit /n
- Physically fit and able to wash, clean, and move vehicles safely /n
- Well-presented and professional in appearance /n
- Confident using mobile devices or tablets for basic data entry /n
- Previous driving or vehicle-handling experience is a bonus, not require /n /n /n Why Join Compass /n Working at Compass means being part of a supportive team where your contribution is valued, and your development is supported. You’ll also enjoy a range of benefits, including: /n /n
- Career development – many of our team members advanced into senior roles across the business /n
- 12 weeks paid parental leave /n
- Access to the Employee Assistance Program (EAP) – confidential support when needed /n
- Make a Difference Leave – one paid day per year to support a community cause /n
- Learning and development days to support your growth /n
- Team-building events and activities to strengthen connection and culture /n
- Exclusive discounts and offers through our business and HR partners /n /n /n Ready to Apply? /n Click Quick Apply and upload: /n /n
- Your resume /n
- A short cover letter telling us why this role suits you /n /n We value diversity and encourage applications from people of all backgrounds. /n
📌 Customer Service Representative (Melbourne)
🏢 Compasscorp Pty
📍 Melbourne
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