Support Engineer (Sydney)

Support Engineer (Sydney)

21 Oct
|
XPT Software Australia Pty
|
Sydney

21 Oct

XPT Software Australia Pty

Sydney

Job Description
Must Have

Skills:
5+ years of experience in DNS operations/support, with at least 2–3 years at L3 level Strong hands‑on experience with BIND (open‑source DNS) Deep understanding of:
- DNS protocol internals
- Authoritative vs Recursive DNS
- TTL, caching behavior, and query resolution flow Robust Linux/Unix system administration experience Strong networking fundamentals:
- TCP/IP, UDP
- Latency and routing behavior Nice to Have

Skills:
 Experience with Anycast DNS deployments  Exposure to other DNS software: Unbound, PowerDNS, Knot DNS  Automation and scripting (Shell, Python, Ansible)  Monitoring tools:
- Prometheus, Grafana, Nagios, Zabbix  ITIL processes (Incident, Problem, Change Management experience) Requirements ​

📌 Support Engineer (Sydney)
🏢 XPT Software Australia Pty
📍 Sydney

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