Administration Traineeship - Customer Service, Records & Governance Job Openings Administration Traineeship - Customer Service, Records & Governance

About the job Administration Traineeship - Customer Service, Records & Governance Ability Advocates Australia is partnering with

Inner West Council

to recruit Administration Trainees within Customer Service, Records or Governance teams as part of the

Inclusive Traineeship Program 2026 .

This is a paid traineeship for people with disability who would like to build confidence in communication focused office roles, with structured support.

About the Inclusive Traineeship Program

The program combines:

Formal training

Supported onboarding

Ongoing skilled support

About This Role – Customer & Governance Services

These roles involve





interaction with customers or internal stakeholders , supported by:

Clear scripts and procedures

Team supervision

The environment may be busy at times but is well structured.

Key Responsibilities

Depending on the team, you may:

Respond to enquiries (phone, email or in person)

Manage documents and records

Track requests and correspondence

Update systems accurately

Escalate complex matters appropriately

This Role May Suit You If You:

Like helping people or problem solving

Want to build communication confidence

Are comfortable learning scripted responses

Prefer having clear guidance and support

📌 Administration Traineeship (Sydney)
🏢 Ability Advocates
📍 Sydney