Are you passionate about helping people achieve their fitness goals and live healthier lives? Do you thrive in a dynamic, energetic environment where every day brings new opportunities to make a positive impact?

What You'll Be Doing As the friendly face of our fitness community, you'll be at the heart of everything we do. Your role will include:

Welcoming members and guests with genuine warmth and enthusiasm

Providing exceptional customer service that exceeds expectations

Assisting with membership inquiries and enrollment processes

Managing front desk operations with efficiency and professionalism

Handling member concerns and resolving issues with a solution-focused approach

Supporting fitness programs and wellness initiatives

Maintaining accurate member records and facility information

Promoting our services and helping members discover new ways to reach their goals

Who You Are We're seeking someone who embodies our commitment to health, wellness, and outstanding service. The ideal candidate will have:

A genuine passion for fitness and wellness

Excellent communication and interpersonal skills





Previous customer service experience (fitness industry experience is a plus)

Strong problem-solving abilities and attention to detail

Ability to multitask in a fast-paced environment

Positive attitude and team-player mentality

Flexibility to work various shifts including evenings and weekends

Basic computer skills and familiarity with membership management systems

What We Offer Join our team and enjoy incredible advantages that support your own wellness journey:

Complimentary gym membership and access to all facilities

Flexible scheduling to support work-life balance

Fun, supportive work environment with team-building activities

Ready to Make a Difference? If you're excited about being part of a team that transforms lives through fitness and wellness, we want to hear from you This is more than just a job – it's an opportunity to inspire others, build meaningful relationships, and contribute to a healthier community.

Apply today and start your journey with a team that values your growth, celebrates your success, and believes in the power of wellness to change lives

📌 Customer Service Officer (Windsor)
🏢 The Y Australia
📍 Windsor