As our Floor Manager, you'll take the lead during service and help coordinate our bar, floor and kitchen teams. You'll be hands-on — serving customers, supporting staff, solving problems as they arise and making sure the venue is running smoothly from open through to close.
Key responsibilities
Leading and coordinating the floor and bar team during service
Creating a friendly, welcoming experience for every guest
Allocating staff and managing breaks during shifts
Supporting and training new team members
Maintaining high standards of presentation, cleanliness and service
Managing bookings, table flow and larger groups
Assisting with opening and closing procedures
Cash handling and end-of-shift procedures
Monitoring stock levels and communicating ordering requirementsWorking closely with the kitchen and brewery teams
About you
Has previous hospitality experience, ideally in a supervisory or management role
Is confident leading a team while still being happy to jump behind the bar or clear a table
Has excellent communication and customer service skills
Can stay organised and calm during busy service periods
Takes pride in creating a great atmosphere for customers and staff
Is reliable, approachable and proactive
Has a current Victorian RSA
Is available to work evenings and weekends
About us Sunneva Brewing is a locally owned brewery focused on positive beer, good food and creating a relaxed, welcoming place for our community. We're a growing independent brewery where you'll have the opportunity to genuinely influence how the venue operates. We want Sunneva to be a place where the team enjoys coming to work, customers feel welcome, and good hospitality doesn't feel forced.