Health First Medical Group

is looking for an experienced and enthusiastic

Medical Receptionist

to join our friendly and professional team in a full-time position. This is a great opportunity for someone who enjoys working with people, thrives in a busy environment and takes pride in providing a warm, professional and supportive experience for our patients. Previous medical reception experience is preferred, however, we are also open to candidates with robust administration and customer service skills who are eager to learn and develop within a medical environment. Medical Receptionist – Full Time

Health First Medical Group

is looking for an experienced and enthusiastic

Medical Receptionist

to join our friendly and professional team in a full-time position. This is a excellent prospect for someone who enjoys working with people, thrives in a busy environment and takes pride in providing a warm, professional and supportive experience for our patients. Previous medical reception experience is preferred, however, we are also open to candidates with strong administration and customer service skills who are eager to learn and develop within a medical environment. Daily duties include, but are not limited to:

Welcoming patients, managing reception and booking appointments





Answering a high volume of telephone enquiries in a professional and friendly manner

Processing patient billings and Medicare payments

Maintaining accurate, productive and confidential medical records

Reconciling EFTPOS and completing daily banking

Providing general office and administrative support

Assisting the clinical team to ensure the smooth day-to-day operation of the practice

Skills and experience:

Medical reception experience - preferred but not essential

Excellent computer and administrative skills

Experience using

Best Practice

software - highly regarded, but not essential

Excellent telephone and communication skills

Ability to multitask, prioritise and remain calm and organised in a busy environment

A warm, empathetic and patient-focused approach

Self-motivated, reliable and trustworthy

Ability to work effectively both independently and as part of a team

If you are a

friendly, organised and patient-focused professional

looking to join a supportive GP practice where you can make a genuine difference to patients and the wider team, we would love to hear from you. Applications close Friday 28th August 2026.

📌 Full time Medical Receptionist (Ballarat)
🏢 Health First Medical Group
📍 Ballarat