Randstad is seeking a proactive and empathetic Complaints Officer for a 6-month contract in the insurance sector. You will review, investigate, and resolve complex financial service disputes with a focus on general insurance products. You will gather information from complainants, apply ADR methods, draft preliminary assessments and determinations, and ensure compliance with relevant regulations and industry codes.
📌 Insurance Complaints (Port Phillip City)
🏢 Hr Partners
📍 Port Phillip City
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