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Tech Training Specialist, DCEO, AWS Infra Operations

Description
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
As a Tech Training Specialist (DCEO), you will be responsible for delivering technical training programs focused on critical infrastructure systems - electrical, mechanical, UPS, HVAC, generators, and fire suppression - for Data Center External Operations teams. You will manage and conduct initial technical training programs for new hires, ensuring they are properly equipped with the knowledge and skills needed to operate and maintain AWS's mission-critical facility infrastructure.
Key job responsibilities
Training Program Management Design and deliver instructor-led training on critical infrastructure systems including electrical distribution, mechanical systems, UPS, HVAC, generators, and fire suppression. Manage Initial Training program logistics-scheduling, classroom coordination, and lab utilization. Conduct hands-on training on switchgear, generators, cooling systems, and BMS. Maintain instructor certifications and perform certification observations. Monitor trainee progress, address behavioral/policy issues, and maintain accurate training records.
Learning Lab Management Serve as Subject Matter Expert for all critical infrastructure lab equipment and training facilities. Maintain and optimize training spaces including electrical panels, UPS units, HVAC trainers, and generator simulators. Develop SOPs for lab equipment covering electrical, mechanical, and fire suppression systems. Create practical scenarios simulating real-world infrastructure situations and emergencies. Support setup and commissioning of new training labs across regions, and prepare equipment for upcoming sessions.
Program Development & Improvement Collaborate with SMEs to develop and refine training materials. Identify improvements to content and delivery methods. Create supporting documentation for electrical/mechanical systems and emergency procedures. Stay current with latest critical infrastructure technologies and operational practices. Gather and act on feedback from trainees, managers, and instructors to continuously enhance program quality.
Basic Qualifications
- 1+ years of Microsoft Office products and applications experience
- 3+ years of acting in a team lead capacity, supporting, training, and mentoring less experienced maintenance technicians experience
- 3+ years of conducting predictive and preventative maintenance procedures experience
- 3+ years of demonstrating safety standards experience
- 3+ years of troubleshooting and diagnostics of material handling equipment (MHE) experience
- High school diploma, or equivalent
- Experience as a trainer and ability to manage a classroom of learners
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Preferred Qualifications
- Experience with technical writing, or experience with multimedia content creation
- Experience with project management
- Experience developing or delivering training programs across multiple sites or regions
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Description
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Based in Melbourne, Australia and reporting to the Manager of Customer Success for APJC and EMEA, the Data Center Training Specialist or Customer Success Engineer (CSE) will help deliver both internal and external education and training programs. The CSE will collaborate externally with local training institutions, third level educational institutions such as universities and community colleges, local and upper secondary education institutions and providers of vocational training with the goal of creating long term local talent pools. Internally the CSE will collaborate with global colleagues on the Data Center Learning team as well as cluster leadership, Public Policy, Public Relations and Community Engagement specialists, to help create the educational and training mechanisms required to deliver the required talent, training and skills at the right time, in the right location at the right level is to support the operational growth of the cluster.
As a CSE you are the day-to-day voice of Data Center Learning to your internal and external customers, and also the voice of the customers and will represent their needs back into Data Center Learning. You will track key metrics for your clusters, ensure data accuracy, assist in the reporting of these metrics as required, and within Data Center Learning you are the owner of training metrics for your clusters.
Key job responsibilities
- Strategic Planning & Development. In conjunction with local AWS partners, you will develop and execute comprehensive education, pre-skilling and talent pipeline and training readiness strategies aligned with AWS business objectives. Forecast future skill requirements and design programs to meet emerging needs. Build scalable frameworks for program expansion across regions, to align training and development initiatives with AWS's growth trajectory.
- Program Design & Implementation. Design innovative training programs that bridge identified skill gaps. Work with internal partners to create measurable learning pathways for data center operations careers. Implement blended learning solutions incorporating classroom online, and hands-on training. Develop frameworks that support progressive career pathways for your cluster.
- Stakeholder Management & Alliance Building. Build and maintain strategic relationships with key stakeholders across educational institutions, government agencies, and industry partners. Support expansion into new locations by engaging with cluster leadership early and helping them build their training program as the cluster prepares to launch and expand. Facilitate collaboration between multiple stakeholders to achieve program objectives. Manage complex partner relationships and expectations. Create governance structures for multi-stakeholder initiatives. Develop and maintain executive-level relationships with partner organizations.
- Performance Measurement & Analytics: Establish KPI frameworks for DC Learning education and training programs. Implement data collection and analysis processes. Track program effectiveness and return on investment. Conduct regular program assessments and adjustments. Create reporting frameworks for various stakeholder groups.
- Innovation & Continuous Improvement: Research and implement best practices in workforce development. Leverage data analytics to drive program improvements. Identify and test new approaches to talent development. Scale successful initiatives across regions
A day in the life
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply.



If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Basic Qualifications
- Bachelor's degree or above in Electrical or Mechanical Engineering
- Experience managing training/learning related projects or programs
- A technical background with some Data Center experience
- Experience developing and delivering presentations to large and diverse audiences
Preferred Qualifications
- Strong quantitative and analytical skills, with the ability to use data and metrics to understand and report on programs/projects, and to drive necessary actions.
- Basic Knowledge of adult learning principles and instructional design
- Experience with educational technology, learning platforms and developing talent pipelines and career pathways
- Basic knowledge of the Data Center Learning's learning management systems (LMS) & Learn.
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

As a Remote Travel Specialist, you will be an essential part of our team, guiding clients through every stage of their journey—from the moment they plan their trip to their safe return home. Your role is to ensure a seamless, stress-free experience by assisting with travel arrangements, answering questions, managing updates, and resolving any challenges with professionalism and care.

While HJB Travels Agency USA is proudly based in Massachusetts, we foster a supportive, global community . We provide structured training, mentorship, and ongoing support for agents located in the Australia , ensuring you’re fully equipped to succeed regardless of location.

Key Responsibilities

- Respond to client inquiries across various channels (email, phone, messaging) in a timely and professional manner.
- Support clients with booking modifications, cancellations, and special travel requests.
- Provide accurate and up-to-date information regarding destinations, travel documentation, and agency processes.
- Follow up with clients to confirm travel plans and gather feedback post-trip.
- Address concerns with empathy and efficiency, ensuring client satisfaction.
- Remote flexibility – work from anywhere, with hours that fit your lifestyle.
- Exclusive travel perks and access to industry-only discounts.
- Professional growth – ongoing training and support from a dedicated team.
- Be part of a passionate community focused on building dreams and memories through travel.

What We’re Looking For

- Excellent communication skills—both written and verbal.
- A background in customer service, ideally within travel, tourism, or hospitality.
- High attention to detail, strong organizational habits, and a proactive mindset.
- Tech-savvy and able to learn new systems and booking tools quickly.
- A genuine enthusiasm for travel and helping others create memorable experiences.

About the Role:
As a Holiday Specialist , youll design customized holiday experiences that match each clients preferences and goals. From family celebrations to seasonal getaways, youll create memorable trips that clients will cherish for years to come.

Responsibilities:

Consult with clients to understand their holiday vision and travel needs.

Recommend destinations, accommodations, and activities.

Coordinate bookings, itineraries, and travel documentation.

Stay up to date on seasonal events, promotions, and destinations.

Provide ongoing support and clear communication throughout the planning process.

Qualifications:

Excellent communication and client service skills.

Strong attention to detail and organization.

Self-motivated and comfortable working remotely.

Passion for travel, holidays, and creating memorable experiences.

What We Offer:

Comprehensive training and mentorship for new team members.

Supportive, collaborative team culture.

- Access to travel education, holiday supplier resources, and exclusive industry perks

We're looking for an organized and detail oriented Remote Itinerary Specialist to coordinate travel plans, manage reservation details, and ensure every client's itinerary is accurate, organized, and ready for departure. This fully remote opportunity is ideal for someone who enjoys planning, customer service, and keeping multiple moving parts organized while creating seamless travel experiences.

In this role, you'll use established systems, digital tools, and comprehensive training to organize travel itineraries, coordinate reservations, monitor booking progress, and communicate with clients throughout the planning process. You'll work independently while maintaining exceptional attention to detail and delivering a high level of customer satisfaction.

Must be authorized to work in the US, UK, Australia, LATAM, or Spain

We're looking for an organized and detail oriented Remote Itinerary Specialist to coordinate travel plans, manage reservation details, and ensure every client's itinerary is accurate, organized, and ready for departure. This fully remote opportunity is ideal for someone who enjoys planning, customer service, and keeping multiple moving parts organized while creating seamless travel experiences.

In this role, you'll use established systems, digital tools, and comprehensive training to organize travel itineraries, coordinate reservations, monitor booking progress, and communicate with clients throughout the planning process. You'll work independently while maintaining exceptional attention to detail and delivering a high level of customer satisfaction.

Must be authorized to work in the US, UK, Australia, LATAM, or Spain

What You'll Do:

- Create and manage customized travel itineraries for vacations, cruises, resorts, tours, and group travel

- Coordinate reservations for flights, hotels, transportation, and travel experiences

- Review booking confirmations and travel documents to ensure accuracy and completeness

- Communicate with clients to gather travel preferences and provide itinerary updates

- Research destinations, accommodations, and travel options based on client needs

- Monitor reservation changes, travel schedules, and outstanding booking items

- Maintain organized digital records and client documentation

- Deliver exceptional customer service before, during, and after travel

What We're Looking For:

- Strong communication and customer service skills

- Excellent organizational and time management skills

- Robust written and verbal communication abilities

- Ability to multitask and prioritize in a remote work environment

- Comfortable learning recent technology and online booking platforms

- Detail oriented, dependable, and proactive

- Passion for creating exceptional travel experiences

- Strong communication and organizational skills

- Ability to work independently while managing multiple priorities

What You'll Get:

- Fully remote work from home

- Flexible scheduling

- Comprehensive onboarding and ongoing training

- Established systems and workflows designed for success

- Supportive team environment with mentorship

- Professional growth and development opportunities

- Access to travel industry resources and exclusive travel benefits

Requirements:

- Must be authorized to work in the US, UK, Australia, LATAM, or Spain

- Must have access to reliable internet

Remote Customer Service Agent - Work at Home

Posted 3 days ago

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Job Description

Work from Home Survey Taker (Side Gig)





We are looking for people who are motivated to participate in paid research across the country and local areas. Join thisWork from Home Australia Market Research Panel Today.

You have two options when it comes to paid research : you can either take part in person or online. This is a great way for you to make extra income at home as data entry clerk.

Compensation:

Work from home and take surveys to earn Money.

There are many payment options, including PayPal, direct checks, and online virtual gift cards codes.

Opportunities to earn rewards.

Responsibilities:

Take part with work from home surveys/studies by following written and oral instructions.

Participate in research focus groups.

Each panel receives a complete written study.

If products or services are provided, you must actually use them.

Needs:

You must have a working camera on your smart phone or a webcam on your desktop/laptop.

Access to reliable internet connection is essential.

You would like to be fully involved in one or more of these topics.

Capacity to understand and follow written and oral instructions.

Participation in online and in-person discussions.

If you work remotely, there is no commute.

No minimum hrs. This is a work from home job.

Get free samples from our partners and sponsors for your feedback on their products.

Participate in product testing and see products before the public.

Part-Time job. Work from Home.

APPLY AT :

Anyone looking for part-time, short-term work at home work is welcome to apply. No previous experience is necessary. This is an excellent opportunity to earn a side income by doing flexible remote work from home.

* Please note that this is an opportunity to earn extra money from home and should not be considered as a full time job.

If you are the sort of person that is self-motivated and also comfy working on your own in the house, take pleasure in such work as e-mail customer service, data entry and also review products, then you are the person we are searching for.

Data entry agent come from all different backgrounds consisting of, data entry, telemarketing, customer service, sales, clerical, assistant, administrative assistant, assistant, call center, part-time.

Remote Work From Home Online - Paid Research Panelist - Data Entry Clerk

Posted 7 days ago

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Job Description

Description

Position: Remote Work From Home Online - Paid Research Panelist - Part-Time Data Entry Clerk Welcome

Our company is seeking qualified candidates to participate in paid national and local focus groups, clinical trials, and market research studies.

For many of our paid market research opportunities, you have the option to participate either remotely or in person. This provides a great opportunity to earn extra income with the flexibility of working from home online.

Qualifications

- A smartphone with a working camera or a webcam on a desktop/laptop.
- A high-speed internet connection is required.
- Must be able to understand and follow both oral and written instructions.
- Open to people with Full Australian Working Rights.
- No data entry clerk experience needed.

Requirements

- Arrive at least 10 minutes before the scheduled discussion start time.
- Actively participate by following both written and verbal instructions.
- Complete the provided written survey for each panel.
- Be prepared to test assigned products or services and discuss your experience before the meeting date.

Benefits

- Adaptable participation options: join discussions either in person or remotely online
- Work from home and skip the commute
- No minimum hours required - choose to participate full-time or part-time
- Receive complimentary samples from our sponsors and partners in exchange for honest feedback
- Get the opportunity to test and review new products or services before their public release

Compensations

- Earn up to $1550 per week (amount varies based on the selected focus group or research assignment).

This position is ideal for individuals seeking temporary, part-time, or full-time work with flexible hours. No prior experience is required, making it a great opportunity for anyone looking to supplement their income. If you are a data entry clerk or just searching for a flexible part-time work from home from home job, this role provides the flexibility to fit your schedule.

Important Notice – No Fees Required

Apex Focus Group will never ask for payment to join our studies. If you receive messages requesting money, they are not from us. Stay vigilant and only apply through our official channels.

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Remote Travel Consultant – Entry-Level Opportunity

As a Remote Travel Consultant, you will serve as a primary point of contact for travelers from initial planning through trip completion. Your mission is to provide clear communication, manage changes, answer questions, and ensure travelers feel informed and supported at every stage of their journey. You will work directly with clients to understand their needs and deliver guidance that aligns with their expectations.

Key Responsibilities

- Assist clients with questions and travel updates.
- Provide destination insights and requirements.
- Confirm itineraries and travel details.
- Offer proactive communication and support.

Position Overview
The Remote Luxury Booking Consultant is responsible for coordinating high-end travel arrangements and curated experiences for clients. This role works directly with travelers and preferred suppliers to plan, confirm, and manage luxury bookings that align with client preferences and expectations. The consultant ensures accuracy, professionalism, and a seamless booking experience from initial inquiry through completion of travel.

Remote Luxury Booking Consultant

Position Overview
The Remote Luxury Booking Consultant is responsible for coordinating high-end travel arrangements and curated experiences for clients. This role works directly with travelers and preferred suppliers to plan, confirm, and manage luxury bookings that align with client preferences and expectations. The consultant ensures accuracy, professionalism, and a seamless booking experience from initial inquiry through completion of travel.

Key Responsibilities

Client Consultation & Service

- Serve as the primary point of contact for clients seeking luxury travel arrangements and experiences

- Assess client needs, preferences, timelines, and budgets to recommend suitable travel options

Luxury Booking & Coordination

- Research and secure accommodations, transportation, tours, and related travel services

- Coordinate travel details including itineraries, confirmations, and supplier communications

Supplier & Vendor Liaison

- Communicate with hotels, resorts, cruise lines, and other travel vendors to confirm availability and details

- Maintain professional relationships with travel partners to ensure service quality

Documentation & Scheduling

- Manage booking records, confirmations, and client documentation

- Assist with scheduling travel components such as accommodations and transfers

Quality Assurance

- Review booking details for accuracy and compliance with client requests

- Address and resolve booking-related issues in a timely and professional manner

Industry Awareness

- Stay informed on luxury travel trends, destinations, and service enhancements to better support clients

Skills & Qualifications

- No prior experience required; training is provided

- Strong written and verbal communication skills

- High attention to detail and organizational ability

- Ability to manage multiple client requests efficiently

- Professional demeanor with a customer-focused mindset

- Comfortable using online booking platforms, scheduling tools, and basic office software

- Ability to work independently in a remote environment

Education Requirements

- High school diploma or equivalent

We are seeking an experienced Accounting Manager to oversee the financial operations of our organization. The ideal candidate will be responsible for managing the accounting team, ensuring accurate financial reporting, and implementing financial policies and procedures. The Accounting Manager will work closely with other departments to ensure compliance with accounting standards and regulations.

Responsibilities:

- Manage the accounting team and oversee day-to-day operations
- Ensure accurate and timely financial reporting, including monthly, quarterly, and annual financial statements
- Develop and implement financial policies and procedures to ensure compliance with accounting standards and regulations
- Monitor and analyze financial data to identify trends and provide recommendations for improvement
- Prepare and present financial reports to senior management and stakeholders
- Manage the budgeting and forecasting process
- Coordinate with external auditors and tax advisors
- Ensure compliance with tax laws and regulations
- Manage cash flow and oversee accounts payable and receivable
- Provide guidance and support to other departments on financial matters

Qualifications:

- Bachelor’s degree in Accounting or Finance
- CPA certification preferred
- Minimum of 5 years of experience in accounting or finance
- Strong knowledge of accounting principles and regulations
- Experience managing a team
- Excellent communication and interpersonal skills
- Strong analytical and problem-solving skills
- Proficient in Microsoft Excel and accounting software
- Receive personalized job recommendations.

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📌 Senior Customer Education & Knowledge Base Lead (Melbourne)
🏢 Upguard
📍 Melbourne