21 Oct
|
Johnson Controls
|
Melbourne
21 Oct
Johnson Controls
Melbourne
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Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility -our people are energized problem solvers that take pride in how thework we do changes the world for the better.
We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!
Job Description
We are seeking a Remote Support Engineer to join our Remote Support Services (RSS) team based in Hawthorn, Melbourne .
In this role, you will provide technical support for Rockwell Automation's hardware and software portfolio, helping customers resolve complex automation challenges across controllers, visualization, industrial networks, condition monitoring, and related technologies. This is an excellent opportunity to develop expertise in industrial automation while supporting customers across a diverse range of industries and applications.
You will report to the Team Lead, Remote Support Services, and work in a hybrid environment.
Your Responsibilities:
Provide technical support to customers through phone, chat, and electronic support channels.
Troubleshoot and resolve issues involving Rockwell Automation's hardware and software products, including controllers, HMI, industrial networks, and related technologies.
Analyze, reproduce, and investigate complex technical issues using available tools, test environments, and engineering resources.
Document troubleshooting activities, findings, and resolutions in service tickets while maintaining a high standard of customer communication.
Collaborate with Engineering, Product Management, Quality, and other teams to investigate and resolve product issues.
Contribute to the Knowledge-Centered Service (KCS) process through the creation and maintenance of technical articles, knowledge assets, and best practices.
Develop technical expertise in assigned product areas and share knowledge through mentoring, training, and team collaboration.
Support continuous improvement initiatives that enhance customer experience, operational efficiency, and support quality.
The Essentials - You Will Have:
Bachelor's degree in Electronics, Mechatronics, Electrical Engineering, Computer Science or related field
Minimum 2 years of experience working with industrial automation products or systems.
Strong analytical and troubleshooting skills with the ability to resolve complex technical problems.
Effective verbal and written communication skills with a customer-focused approach.
Ability to work collaboratively in a fast-paced technical environment.
The Preferred - You Might Also Have:
Experience with industrial automation systems, including PLCs, HMIs, and industrial networks.
CCNA or equivalent industrial networking certification.
What We Offer:
Comprehensive mindfulness programmes with a premium membership to Calm
Volunteer Paid Time off available after 6 months of employment for eligible employees.
Company volunteer and donation matching programme – Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation.
Employee Assistance Program
Personalized wellbeing programs through our On Track program
On-demand digital course library for professional development
At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.
#LI-Hybrid #LI-CT1
Rockwell Automation’s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.
Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility -our people are energized problem solvers that take pride in how thework we do changes the world for the better.
We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!
Job Description
You will join the Remote Support team which handles broad range of customer inquiries in scope of Rockwell Automation and Allen Bradley software related questions for customers based in Japan providing support in Japanese language.
This is great opportunity to gain a highly complex knowledge and experience in Industrial Automation area and become specialist in one of many fields like PLC, SCADA, HMI, Power Control – Drives, Motion, Industrial Networks and many more.
Your Responsibilities:
Provide customer support in Japanese language by troubleshooting customer issues via the phone, chat and SAQ (email response). Simulation and analysis of clients' issues using available resources. Research, verification, and resolution of reported issues.
Have proficient level skills in Japanese language. Having upper to intermediate level skills in English language will be an added advantage
Manage customer interactions including and not limited to, setting expectations with customers prior to concluding an interaction, capturing the customer issue/resolution/steps taken to troubleshoot within Service Ticket notes, executing the Knowledge-Centered Support (KCS) process and following up with customer(s) in a timely manner. Documenting technical solutions and best practices
Serve as company liaison to the customer for multiple product families and various types of customer inquiries.
Develop professional expertise. Applies company policies and procedures to resolve variety of issues.
Participate in the establishment, measurement, and achievement of customer satisfaction metrics
Adhere to all necessary company policies and procedures, standard operating procedures and completing company/organization-wide required documentation/trainings.
Develop area(s) of expertise within core area of Rockwell softwares and deliver internal training/knowledge sharing to respective core area.
Update and author Technical Notes and other documentation with solutions or workarounds to commonly experienced problems, installation practices that create problems, how-to guides, etc. to improve customer satisfaction and acceptance.
Frequently interacts with peers and customers to gain cooperation of others or conduct presentations of technical information/project activities. Builds productive internal/external working relationships.
Continuous improvement in products and technologies required to provide high level support for customers.
The Essentials - You Will Have:
Bachelor of Science in Electronics, Electrical Engineering or Computer Science or related field
At least 2 years' experience working with industrial automation products / systems
Proficient in Japanese language is a must
Expertise in Rockwell software such as FactoryTalk OperationSuite of products i.e FactoryTalk View Site Edition, ThinManager, FactoryTalk Historian Site Edition, FactoryTalk VantagePoint, FactoryTalk AssetCentre, FactoryTalk Metrics, FactoryTalk Transaction Manager, FactoryTalk EnergyMetrix, FactoryTalk Batch, PlantPAX etc. will be an added advantage
The Preferred - You Might Also Have:
Experience with industrial automation systems, including PLCs, HMIs, and industrial networks.
CCNA or equivalent industrial networking certification.
What We Offer:
Comprehensive mindfulness programmes with a premium membership to Calm
Volunteer Paid Time off available after 6 months of employment for eligible employees.
Company volunteer and donation matching programme – Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation.
Employee Assistance Program
Personalized wellbeing programs through our On Track program
On-demand digital course library for career development
At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.
#LI-Hybrid #LI-CT1
Rockwell Automation’s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.
Remote (South Africa) | Supporting an International Company
Monday – Friday | Full time
R20 000 base monthly salary + commission structure
Scale global revenue, engage C-level decision-makers, and unlock uncapped earning potential from your South African home office.
You will own top-of-funnel outbound and inbound pipeline generation, identifying, prospecting, and qualifying international high-value accounts. Serving as the primary growth catalyst, you will transform outbound outreach and incoming inquiries into qualified sales opportunities for senior Account Executives.
Please note: This application is part of an ongoing initiative to build our international talent pipeline. By applying, your profile will be added to our pool for immediate consideration as active roles open up.
What You'll Do
- Outbound Pipeline Generation: Conduct strategic multi-channel outbound prospecting via cold calling, personalized email sequences, and LinkedIn outreach.
- Inbound Lead Qualification: Rapidly evaluate incoming leads using structured frameworks (BANT/MEDDPICC) to assess organizational fit and buying intent.
- Discovery & Prospect Engagement: Lead discovery calls with enterprise stakeholders to uncover key operational challenges and map solution value.
- CRM & Sequence Management: Maintain flawless CRM hygiene, managing sales cadences and logging prospect touchpoints in real time.
- Sales Strategy Alignment: Partner with Account Executives to map strategic target accounts and continuously refine outreach playbooks.
What You Bring
- Experience & Certifications: 2+ years of outbound/inbound sales development (BDR/SDR) experience targeting international markets (US, UK, or EU).
- Core Technical/Specialized Skills: Mastery of CRM systems (Salesforce, HubSpot) and modern prospecting platforms (Apollo.io, Outreach, Salesloft).
- Background & Domain Expertise: Solid foundation in consultative B2B sales within tech, SaaS, or professional services sectors.
- Technical Translation / Delivery: Flawless written and verbal English communication with the ability to articulate complex solutions clearly.
- Working Style: Resilient, target-driven performer who handles objections with ease and excels under metric-driven activity goals.
Remote Work Requirements
- Hardware: Reliable personal laptop or desktop capable of running all role-required software.
- Connectivity: High-speed, stable internet connection with a backup plan for power or connectivity outages.
- Workspace: A dedicated, quiet, and professional home-office environment.
- Mindset: High self-discipline, excellent time management, and a strong track record of thriving in an autonomous remote setup.
Connecting the extraordinary talent of South Africa with businesses around the world.
Remote (South Africa) | Supporting an International Company
Thursday – Monday, 09:00 AM – 05:00 PM SAST | Full-Time
Unlock international exposure and elevate your executive support career from the comfort of your home.
As an Executive Assistant in the dental field, you will directly own the seamless operational flow and daily administrative rhythm for a senior international healthcare executive. You will serve as the primary operational gateway, taking full charge of high-volume calendar orchestration, dental practice coordination, complex stakeholder communications, and end-to-end travel logistics.
What You'll Do
- Calendar & Schedule Management: Proactively manage complex multi-timezone diaries, resolving scheduling conflicts, and delivering comprehensive pre-meeting briefing notes and agendas.
- Inbox & Stakeholder Communication: Triage, screen, and draft high-priority emails, serving as the qualified first point of contact for internal and external stakeholders.
- Travel & Logistics Coordination: Plan and execute domestic and international travel itineraries—including flights, accommodation, transfers, and post-travel expense reconciliations.
- Document & Report Generation: Draft, format, and refine high-level business presentations, reports, and confidential correspondence with flawless accuracy.
- Meeting & Event Facilitation: Organize virtual conferences, webinars, and executive team meetings while tracking actionable minutes and following up on key deliverables.
- Operational & Project Support: Execute research tasks, streamline internal administrative workflows, and independently drive ad-hoc operational projects on behalf of the executive.
What You Bring
- Experience & Certifications: 3–5+ years of proven experience as an Executive Assistant supporting C-suite or senior leaders; tertiary diploma/degree in Business Administration is preferred.
- Core Technical/Specialized Skills: Advanced proficiency in project management platforms (e.g., Monday.com, Asana), Microsoft Office 365, and virtual meeting platforms (Zoom, Slack).
- Background & Domain Expertise: Strong track record in end-to-end travel management, multi-timezone calendar optimization, and senior administrative operations within global or fast-paced settings.
- Technical Translation / Delivery: Flawless written and verbal English communication capabilities with exceptional research, drafting, and document formatting capabilities.
- Working Style: High discretion handling confidential information, exceptional self-governance, outstanding attention to detail, and a proactive, solution-oriented approach to complex daily priorities.
- Trainability: Fast learner with a strong attitude toward acquiring new skills (minimal training required).
Remote Work Requirements
- Hardware: Reliable personal laptop or desktop capable of running all role-required software.
- Connectivity: High-speed, stable internet connection with a backup plan for power or connectivity outages.
- Workspace: A dedicated, quiet, and professional home-office environment.
- Mindset: High self-discipline, excellent time management, and a strong track record of thriving in an autonomous remote setup.
Connecting the extraordinary talent of South Africa with businesses around the world.
Marketing & Communications Specialist (Remote)
Remote (South Africa) |Supporting an International Company
Monday – Friday | Full-Time
Scale global market presence and execute high-converting omni-channel growth campaigns from your home office.
You will own end-to-end marketing campaign execution, combining analytical performance optimization with creative go-to-market strategies. Working across global teams, you will drive customer acquisition, brand positioning, and multi-channel content delivery to scale international market share.
Please note: This application is part of an ongoing initiative to build our international talent pipeline. By applying, your profile will be added to our pool for immediate consideration as active roles open up.
What You'll Do
- Campaign Management: Execute and optimize omni-channel acquisition, engagement, and retention campaigns across paid and organic channels.
- Performance Analytics: Track and analyze key growth metrics (CAC, LTV, ROAS), leveraging data insights to continuously refine funnel conversion.
- Content & Copy Creation: Produce compelling messaging for email cadences, landing pages, digital ads, and strategic promotional assets.
- Go-To-Market Execution: Partner with cross-functional leadership to deploy product launches and international brand positioning initiatives.
- Marketing Operations: Manage marketing automation platforms, CRM sequence workflows, and audience segmentation lists.
What You Bring
- Experience & Certifications: 3+ years in strategic digital marketing, performance marketing, or growth operations within international markets.
- Core Technical/Specialized Skills: Proficiency in Google Analytics, HubSpot/Salesforce, paid media platforms (Meta, Google, LinkedIn), and email automation tools.
- Background & Domain Expertise: Degree in Marketing, Business, or related quantitative field with solid multi-channel campaign experience.
- Technical Translation / Delivery: Ability to translate complex campaign metrics into actionable executive growth reports.
- Working Style: Data-driven, proactive operator who manages campaign priorities and tight delivery schedules autonomously.
Remote Work Requirements
- Hardware : Reliable personal laptop or desktop capable of running all role-required software.
- Connectivity: High-speed, stable internet connection with a backup plan for power or connectivity outages.
- Workspace: A dedicated, quiet, and professional home-office workplace.
- Mindset: High self-discipline, excellent time management, and a strong track record of thriving in an autonomous remote setup.
Connecting the extraordinary talent of South Africa with businesses around the world.
Remote (South Africa) | Supporting an International Company
Friday – Tuesday, 05:00 – 13:00 SAST | Full-Time
Unlock the flexibility of working from home while gaining high-value exposure with a leading international healthcare team.
As a Remote Receptionist in the dental field, you will own the end-to-end frontline patient experience, serving as the central point of contact for daily inbound communications, scheduling, and clinical workflow coordination. This role requires an operational professional capable of managing practitioner schedules and executing precise administrative tasks in a fast-paced workplace. You will bridge patient care and daily practice operations with seamless efficiency. We are looking for a bubbly, confident professional who delivers exceptional client care.
What You'll Do
- Frontline Communication: Professionally answer incoming VoIP/cloud calls with a clear, and a warm tone. Manage voicemails, inquiries, and client follow-ups promptly.
- Appointment & Calendar Management: Coordinate practitioner schedules, optimize appointment slots, send patient reminders, and seamlessly resolve last-minute calendar changes.
- Patient Intake & Administration: Maintain accurate digital patient records, update practice management systems, and manage intake documentation and general reporting.
- Clinical Workflow & Triage: Leverage healthcare terminology to screen inquiries, follow procedure-specific duration guidelines, and provide accurate pre-appointment instructions.
- Escalation & Confidentiality: Protect sensitive patient data while effectively triaging complex or urgent clinical queries to the appropriate internal teams.
What You Bring
- Experience & Certifications: 2+ years of administrative or receptionist experience, with prior remote work experience preferred.
- Core Technical/Specialized Skills: Proficiency with practice management software, VoIP systems, digital scheduling tools, and Microsoft Office.
- Background & Domain Expertise: Strong background in customer-centric roles—preference for experience in boutique, artisan, or high-touch service industries (dental/medical experience is a plus, but not required).
- Technical Translation / Delivery: Exceptional memory, strong multitasking capabilities, and excellent task prioritization skills.
- Working Style: Highly organized, calm under pressure, and capable of managing confidential patient interactions with full discretion.
- Trainability: Fast learner with a strong attitude toward acquiring new skills (minimal training required).
Remote Work Requirements
- Hardware: Reliable personal laptop or desktop capable of running all role-required software.
- Connectivity: High-speed, stable internet connection with a backup plan for power or connectivity outages.
- Workspace: A dedicated, quiet, and professional home-office environment.
- Mindset: High self-discipline, excellent time management, and a strong track record of thriving in an autonomous remote setup.
Connecting the extraordinary talent of South Africa with businesses around the world.
About the latest Graduate engineer smart building automation Jobsin Victoria !
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Remote Data Entry Operator (Entry Level)
Remote Data Entry Operator (Entry Level)
Company:
Optiboost Media
Location:
New York, USA (Remote / Work From Home)
Job Type:
Full-time / Part-time
Company Overview:
Optiboost Media is a growing professional services company providing data, digital, and operational support solutions. We focus on accuracy, efficiency, and long-term collaboration with our team members across the United States.
Job Description
Optiboost Mediais seeking a Remote Data Entry Operator to accurately enter, update, and maintain company data. This is an entry-level role, and training will be provided. The position is fully remote.
Responsibilities:
Accurately enter and update data in company systems
Maintain organized and up-to-date records
Review data for errors and correct inconsistencies
Ensure confidentiality and data security
Meet daily and weekly deadlines
Requirements:
Basic computer skills (MS Word, MS Excel)
Good typing speed with high accuracy
Strong attention to detail
Reliable internet connection
Ability to work independently
Must be legally authorized to work in the United States (U.S. work authorization required; visa sponsorship is not available)
$18 – $25 per hour (based on performance and experience)
Screening Questions (Recommended for Indeed):
Are you legally authorized to work in the United States?
Do you have reliable internet access to perform work from home?
Do you have experience with data entry or MS Excel? (Yes/No)
Spam Filter Lines (Optional, to reduce irrelevant applicants):
Only candidates who answer the screening questions correctly will be considered.
Applications without a resume will not be reviewed.
How to Apply:
Interested candidates should apply through Indeed. Only shortlisted applicants will be contacted byOptiboost Media.
Remote Travel Consultant – Entry-Level Opportunity
As a Remote Travel Consultant, you will serve as a primary point of contact for travelers from initial planning through trip completion. Your mission is to provide clear communication, manage changes, answer questions, and ensure travelers feel informed and supported at every stage of their journey. You will work directly with clients to understand their needs and deliver guidance that aligns with their expectations.
Key Responsibilities
- Assist clients with questions and travel updates.
- Provide destination insights and requirements.
- Confirm itineraries and travel details.
- Offer proactive communication and support.
We are seeking a motivated and enthusiastic Entry-Level Travel Planner to join our team. In this role, you will assist clients in planning and booking their travel experiences, from leisure vacations to group trips. This is an excellent opportunity for individuals who are passionate about travel and enjoy helping others create memorable journeys. Full training is provided, so no prior experience is necessary.
Responsibilities:
Assist clients in planning and booking travel, including flights, hotels, cruises, and tours
Provide personalized travel recommendations based on client preferences and budget
Research destinations, accommodations, and activities to ensure quality travel experiences
Maintain accurate records of client bookings and payments
Deliver excellent customer service and support throughout the travel process
Stay up to date on travel trends, policies, and industry updates
Requirements:
High school diploma or equivalent (associates or bachelors degree a plus)
Strong communication and organizational skills
Customer service-oriented with attention to detail
Ability to work independently and manage time effectively
Comfortable using computers, online booking tools, and social media
Passion for travel and helping others plan meaningful experiences
Flexible work from home schedule (part-time or full-time options available)
Professional training and certification provided
Access to booking platforms, tools, and resources
Travel perks and industry discounts
Career growth opportunities in the travel industry
Supportive team environment with ongoing guidance
- Receive personalized job recommendations.
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📌 Remote Support Engineer, Smart Building & Automation (Melbourne)
🏢 Johnson Controls
📍 Melbourne