Digital Client Manager (Sydney)

Digital Client Manager (Sydney)

21 Oct
|
Publicis Groupe ANZ
|
Sydney

21 Oct

Publicis Groupe ANZ

Sydney

Publicis Groupe is a world leader in marketing communication and digital business transformation driven through the alchemy of data, creativity, media, and technology. Our connected platform of companies and capabilities is more than an operational framework — it’s a cultural model we've built to unite our people in a collaborative way of thinking and working.

Publicis Groupe offers its clients seamless access to the expertise of its 80,000 talents across 100 countries globally. In Australia, our powerhouse of marketing capabilities stretches across creative agencies Saatchi & Saatchi, Leo Burnett, Publicis Worldwide, and media agencies Starcom, Zenith, Performics, Spark Foundry, Digitas, Epsilon, Arc, Prodigious, PMX, and PR Herd MSL. We also have Publicis Sapient driving digital business transformation for our clients.

PMX (Publicis Media Exchange) is the central investment practice for Publicis Media. We’re responsible for the smart application of investment by leveraging scale, marketplace innovation, deeper partnerships, and intelligence.

We are a dedicated, passionate, and expanding team focused on delivering growth by educating and driving the adoption of Publicis Groupe solutions including:

- Precision: Delivering holistic programmatic value to clients and acting as the guardian of programmatic solutions. These are dedicated to the advancement and increased adoption of technology and data to drive client effectiveness and media efficiency.
- APEX: An innovative and disruptive investment solution designed to create unique opportunities that deliver tangible business benefits.
- Partnerships: Developed both regionally and locally with selected key vendors to provide unique, innovative, and ultimately functional benefits for our clients.



We structure our partnerships to promote true collaboration and best-in-class work across our agencies.

The transformation you will experience:

APEX is a dynamic and forward-thinking team that specialises in driving impactful digital strategies and growth across a wide range of clients and agencies. As we continue to evolve in the ever-changing digital landscape, we are looking for a highly motivated and experienced Digital Client Manager to help deliver on our digital engagement strategy and execution across the Groupe.

The Digital Client Manager will be pivotal in driving growth for APEX and delivering successful output across the Groupe. This individual will serve as a strategic partner to clients and agencies, navigating the complexities of the digital world, while delivering measurable results. The ideal candidate will have a deep understanding of the pressures felt by clients and agencies alike in the fast-paced digital environment, and the ability to leverage this understanding to successfully engage audiences, foster long-term relationships, and grow APEX's digital portfolio.

Your scope will include:

- Serve as the primary point of contact for all digital briefs, ensuring they are efficiently allocated to the appropriate teams and partners for planning and execution.
- Drive digital growth, enhance operational efficiency,



and increase product adoption across Australia, New Zealand and with Epsilon.
- Consolidating digital responses and delivering APEX-aligned proposal with insights and a strategic, solutions-driven approach.
- Manage and oversee the execution of digital campaigns, ensuring alignment with client goals, internal opportunities, and campaign KPIs
- Oversee the implementation of digital campaigns, ensuring on-time delivery and alignment with agreed objectives.
- Serve as the primary point of contact for APEX Digital, ensuring agencies direct all digital briefs to you while managing the end-to-end delivery of proposals and coordinating with internal teams to execute digital and programmatic opportunities
- Develop strong relationships with clients, understanding their business needs and aligning them with APEX solutions.
- Act as a trusted advisor to clients and agency teams, providing strategic recommendations to maximise digital opportunities.
- Drive the growth of APEX’s digital offerings by identifying and developing recent business opportunities.
- Collaborate closely with the APEX Operations team to ensure timely and accurate delivery of all campaign milestones and operational tasks.
- Prioritise adherence to established workflows and quality standards, enabling the timely and accurate completion of all campaign milestones and operational tasks.
- Maintain accurate and up-to-date records in Salesforce and the Digital Tracker, ensuring data integrity and seamless tracking of digital campaigns.
- Advocate for and drive adoption of APEX’s innovative investment and digital solutions among clients.
- Identify opportunities for optimization and recommend enhanc

📌 Digital Client Manager (Sydney)
🏢 Publicis Groupe ANZ
📍 Sydney

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