Ward Receptionist (Brisbane)

Ward Receptionist (Brisbane)

21 Oct
|
UnitingCare - Queensland
|
Brisbane

21 Oct

UnitingCare - Queensland

Brisbane

Location:

Auchenflower, just 5 mins from Toowong Shopping Village and 10 mins from Brisbane City Remuneration:

$37.16 per hour + Super + Not-for-Profit Salary Packaging + Penalties & Allowances

Make a meaningful difference with The Wesley Hospital We’re looking for someone who wants to make the world a little better through small moments that leave big impacts. Someone who values connection, communication, and delivering exceptional support in a fast-paced healthcare environment.

As a Ward Receptionist at The Wesley Hospital, you’ll play an integral role in supporting our clinical teams and ensuring a seamless experience for patients, families and visitors. You’ll be encouraged to grow, develop and feel empowered to make the everyday easier for the people we care so passionately about.

Your part in The Wesley Hospital team As a Ward Receptionist, you’ll provide essential administrative and clerical support to our nursing and clinical teams across the wards. Acting as the central point of communication, you’ll help facilitate efficient coordination of patient information and services while ensuring a high standard of care and professionalism.

Your role will include:

Coordinating patient admissions, discharges, and transfers using hospital systems (e.g. Cerner)

Maintaining accurate patient records, ensuring documentation is completed, filed and scanned correctly

Liaising with clinical staff to support ward operations and patient flow

Answering and managing phone enquiries in a timely and professional manner

Communicating effectively with patients, families, doctors and internal departments

Supporting administrative tasks including forms, coordination and ward supplies

Assisting with patient movements,



meal coordination and general ward support

Resolving scheduling issues by liaising with Doctors’ rooms and key stakeholders

What makes a difference for us?

Certificate III in Business Administration (or similar), or equivalent experience

Previous administrative experience, ideally within a healthcare or hospital setting

Sound knowledge of medical terminology (or willingness to learn)

Strong organisational skills with high attention to detail

Ability to work collaboratively within a team and adapt in a fast-paced environment

Excellent communication and interpersonal skills

Confidence using computer systems and data entry tools

A proactive, can-do attitude with a focus on patient care and service

What makes a difference for you? NFP Salary Packaging: Save tax and increase your take home pay by salary packaging your everyday living expenses and bills (up to $15,900) and meal entertainment (up to $2,650) per annum. To learn more about this benefit watch the video via the following link: SalaryPackagingExplained

Flexible work arrangements to support work-life balance

A recognition and rewards platform , providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, annual awards celebration, wellbeing and employee assistance programs





12 weeks paid parental leave and 2 weeks paid partner leave, available after 6 months service, in addition to the government scheme

Diversity and inclusive leave , offering paid gender affirmation leave and cultural leave options (paid and unpaid) for those who may celebrate Lunar New Year, Diwali, Ramadan, NAIDOC weeks and other significant cultural events

Career development opportunities to challenge yourself, grow and make a meaningful difference

A positive and inclusive team based on respect, shared standards, strong values and a commitment to serving others

We’d love you to be part of our UnitingCare family By joining our Hospitals, you’ll also be welcomed as part of the UnitingCare family. The second-largest Queensland employer, we’re a proud not-for-profit with more than 17,500 staff and 9, 000 volunteers across our brands of BlueCare, Lifeline, ARRCS, The Wesley Hospital, Buderim Private Hospital, St Stephen’s Hospital, and St Andrew’s War Memorial Hospital, and have been leading by example for more than 100 years. Our team are compassionate, inclusive and committed to the work we do, helping people live life in all its fullness.

Child safe, Child friendly UnitingCare is committed to being a Child Secure, Child Friendly organisation and will:

provide welcoming, safe and nurturing services for children

implement measures to prevent child abuse and neglect within our services

appropriately and immediately address child abuse and neglect if it does occur

abide by the Child Safe Standards and adhere to the Reportable Conduct Scheme

Diversity & Inclusion Our approach is simple– everybody iswelcome here. At Uniti

📌 Ward Receptionist (Brisbane)
🏢 UnitingCare - Queensland
📍 Brisbane

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