Pacific Supports & Mentoring (PSM) is expanding, and we’re looking for motivated, energetic Support / Youth Workers
Join our growing team across the North QLD Region - Townsville
PSM is a modern NDIS provider operating across Queensland and Northern NSW, delivering mentoring, community access, and disability support that empowers participants to live more independently and confidently.
If you enjoy working with people, getting out in the community, and making a genuine impact, this is a fantastic opportunity to secure flexible shifts immediately while building a future within a respected and expanding organisation. Join a locally owned and operated provider that amplifies the QLD spirit and values its workers.
Why Join PSM. Some of the many benefits below.
Flexible shifts with immediate opportunities
Supportive and skilled team culture
Genuine
career pathways with progression into permanent and senior roles
As PSM continues to grow across
Queensland and Northern NSW , high-performing team members have the opportunity to
develop within the organisation and work across multiple regions. We provide genuine Career Pathways
www.pacificsupports.com.au
The Role As a Support Worker you will work closely with participants to support their independence, wellbeing and personal goals.
Responsibilities may include:
Community access and social support
Personal care and daily living assistance
Participant mentoring and confidence building
Supporting independence and life skills
Progress notes and clear documentation
Collaboration with families and management
You must be reliable and able to service shifts across the Townsville North QLD region
What We’re Looking For We’re seeking people who bring positive energy, professionalism and genuine care to the role.
Our ideal team members are:
Personable and engaging with participants
Active, energetic and community-focused
Empathetic and patient in their approach
Confident communicators who build rapport easily
Reliable, proactive and solution-focused
Motivated to learn and grow within the sector
Experience supporting personal care and community access is highly regarded.
Experience in disability, youth work or community services will be an advantage.
Requirements
Unrestricted Australian work rights
Ability to reliably service shifts across Townsville specifically
Full Australian driver’s licence and reliable vehicle
Blue Card & NDIS Worker Screening Check (Yellow Card)
National Police Check
First Aid & CPR
Excellent written and verbal English skills (clear documentation and incident reporting required)
Certificate III in Individual Support / Youth Work
is advantageous.
If you’re looking to join a positive, growing organisation where your work genuinely impacts people’s lives and there are genuine career pathways— we’d love to hear from you.
📌 Support Worker (Townsville City)
🏢 Pacific Supports & Mentoring
📍 Townsville City
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