For over 35 years, Aesop has carefully cultivated an inspiring and inclusive environment in which our employees are supported and encouraged to thrive. As a global retail organisation, we offer career development and advancement opportunities to complement career goals and aspirations.

Our approach to skin care involves meticulous attention to detail, using only the most efficacious ingredients to create formulations which stir the self and senses. The same meticulous approach is taken during our recruitment process, seeking out considered and inspired individuals with a wealth of perspectives who bring out the best in themselves and others.

We aim to strike the right balance between people, planet and profit, actively reducing our footprint on the planet that generously sustains us. So far, this journey has led us to become a certified B Corp. We are committed to building a more sustainable and inclusive society.

Role purpose We currently seek dedicated and passionate Retail Consultants to work within our pop up space,

Aesop Ithaca at Erina Fair, on the Central Coast.

Ithaca is touring from

October 2026

until February 2027, with the potential to extend. Please note these will be fixed term contracts for a limited time.

As a Retail Consultant, you embody our desire to engage, listen and guide customers to products that are relevant to them. You will welcome customers into our spaces and through intentional interactions deepen the way our products are experienced. In demonstrating products that address customer needs you will deliver an exceptional, inclusive customer experience that contributes to our overall commercial success.

What We Are Looking For





Experience operating within a customer service role or environment

Effective selling skills and the ability to drive commercial outcomes

History of successfully participating in and contributing to a team

Demonstrated ability to utilise empathy to manage interpersonal relationships and contribute to a positive and inclusive experience for all

Open mindset and deep curiosity seeking to understand others, listen without judgement and act on diverse perspectives

Strong communication and problem-solving skills

Working knowledge of skin care and skin care industry (advantageous)

Knowledge of hair care, body care, fragrance and home categories (advantageous)

Mandarin Language (advantageous)

We have the below

Full Time

&

Casual

Seasonal Retail Consultants roles available and they operate on an on-site working pattern.

Full Time 1 Roster

Monday 8.30pm - 6.00pm

Tuesday 8.30am - 6.00pm

Wednesday 8.30am - 6.00pm

Thursday 8.30am - 4.15pm

Sunday 11.00am - 3.45pm

38 hours

Full Time 2 Roster

Tuesday 9.15am - 6.00pm

Wednesday 1.00pm - 4.00pm

Thursday 12.45pm - 9.30pm

Friday 8.30am - 6.00pm

Saturday 8.30am - 5.30pm

38 hours

What's On Offer We take a holistic approach to employment, promoting professional development, career growth,



employee wellbeing initiatives and encouraging deep connections with the local community through the Aesop Foundation, volunteering and matched giving programs. Employee benefits include -

Generous product discount allowance

3 days of immersive training to set you up for success from day one

Suite of options to aid development, including complimentary access to LinkedIn Learning, in-house

A kind and considered workplace culture

Luxe In the L’Oréal Luxe Division we create the very best of luxury beauty. Our Division has an unrivalled portfolio of aspirational brands such as Yves Saint Laurent, Kiehl's, Aesop, Lancôme, Prada, and Urban Decay and an incredibly talented team of experts, making it perfectly equipped to meet the endless and all-encompassing demands of luxury consumers around the world.

Aesop’s approach to skin care involves meticulous attention to detail, using only the most efficacious ingredients to create formulations which stir the self and senses. The same meticulous approach is taken during our recruitment process, seeking out considered and inspired individuals with a wealth of perspectives who bring out the best in themselves and others.

About L’oreal Groupe, Australia And New Zealand The L'Oréal Groupe in Australia & New Zealand is a supporter of reducing barriers that exist due to traditional working practices and therefore flexible work arrangements will be considered for this role. If you require any adjustments or accommodations in our recruitment process, employment or have questions in regards to accessibility please email

to speak with our Talent Acquisition representative.

We are an equal opportunity

📌 Retail Consultant | Aesop Ithaca, Erina Fair | Full Time (Sydney)
🏢 Aesop
📍 Sydney