Women's Health and Equality Queensland – Brisbane QLD Two part-time positions available | Clinical Services Team | South Brisbane | SCHADS Award Level 4 About the role

Be the voice someone hears when they need support most. We have

two part-time opportunities within our Clinical Services Team

for Intake & Case Management Officers. You’ll be one of the first points of contact for people accessing Women’s Health and Equality Queensland (WHEQ) services - providing intake, assessment, brief support, case management and referrals in a safe, supportive and trauma-informed environment. The two positions have different set rosters: Position 1 – 17.25 hours per week

Monday: 8:00am – 1:15pm

Tuesday: 8:00am – 1:15pm

Wednesday: 1:00pm – 8:15pm

Position 2 – 17.5 hours per week

Wednesday: 8:00am – 1:15pm

Thursday: 8:00am – 1:15pm

Friday: 12:45pm – 8:15pm

Please indicate in your application whether you are applying for Position 1, Position 2, or would like to be considered for either position. In this role, you will:

Manage intake, risk assessment and safety planning

Provide brief, solution-focused counselling

Coordinate referrals and ongoing support

Support group programs and service delivery

Maintain client records, bookings and follow-ups

About you

You’re calm, empathetic and able to meet people where they’re at - including during high-pressure or emotional moments. You’ll bring: Bachelor’s degree (or higher)



in Counselling or Social Work

Current Working with Children Check (Blue Card) or ability to obtain

Experience (placement or paid) supporting vulnerable clients

Confidence in intake, risk assessment and making referrals

Strong communication skills - especially over the phone

Organised, adaptable and comfortable balancing client work with admin

A genuine commitment to trauma-informed, inclusive and feminist practice

About WHEQ

Women’s Health and Equality Queensland are leaders in women’s health, gender equity and the primary prevention of violence in Queensland. We provide counselling, therapeutic groups and health services for women and gender-diverse people, as well as health promotion, community programs, professional education, and systems change. Our vision is for women to be equitably resourced, healthy, protected and thriving. Why join WHEQ?

You’ll be part of a team doing work that genuinely matters - in an environment that’s supportive, inclusive and grounded in strong values. Purpose-driven organisation focused on women’s health and safety

Supportive team that values collaboration and learning

Opportunities to build your intake and case management experience

SCHADS Award Level 4

remuneration, based on skills, experience and qualifications

Salary packaging of up to $15,900

to increase your take-home pay

South Brisbane location - these are in-person roles

📌 Intake & Case Management Officer (Brisbane)
🏢 Women's Health and Equality Queensland
📍 Brisbane