We have four founding Forward Deployed Engineer roles open in Kinetic IT’s newly formed AI Engineering & Platforms division. These are the first AI Product Engineering roles in the team — you'd be building it from scratch, with frontier AI at your fingertips and 26 years of Kinetic IT customer trust behind you from day one.

Embedded inside a client's operation, you'll sit next to the people who do the work and find the friction that stands between skilled people and their best work: the manual reconciliations, the status chased across half a dozen systems. Then you'll make the frictions disappear - working software shipped into the customer's environment in days, not quarters - and you'll sit next to the people using it and watch the three-hour task become three minutes. The brief, in four words: find friction, drive value.

Nobody hands you a spec; finding what's worth building is the job. You'll surface the use cases that are both valuable and critical, stand‑up proofs of concept fast, and let impact decide — the winners move into production, with the rest of Kinetic IT behind you.

These are senior, high-ownership roles: autonomy, ownership, and exposure. The work covers:

- Discovering and framing high-value AI use cases from inside the operation — living the customer's day, working with their stakeholders from frontline operators to executives, and choosing what's worth building.
- Building AI-enabled systems end-to-end — agentic systems, RAG, automation workflows, APIs and integrations — using frontier models across Azure, AWS and Google Cloud, deployed into whatever stack the customer already runs. No tech religion: The tech serves the outcome — never the other way around.
- Prototyping, testing and iterating quickly,



then hardening what proves value — balancing security, reliability, usability, cost and speed to value throughout.
- Productising what you learn — driving adoption (training teams, reshaping workflows around the new capability), then generalising what worked into reusable patterns, accelerators and platform capability — so value delivered at one customer becomes value delivered at scale.

You can read more and interact with our website dedicated to this work at https://forward-deployed-engineer.ai

WEIGH THIS HONESTLY BEFORE APPLYING

- Travel is real and national. Roughly a week at a time on site with your account, multiple times a quarter, more around go-lives — wherever the customer's operation runs. When you're not with your customer, there's real flexibility — we care about the value you drive, not where you sit.
- Zero to one in days. Discovery to first working demo in days, not quarters. Production software in the customer's environment — their data, their security review, their constraints. Everyone can see whether it's moving.
- The outcome is yours. You own the outcome at the account end-to-end — from discovery through build, production, and adoption. You'll be backed by platform, security, account and leadership support, but you'll own the outcome from discovery through build, production and adoption.
- Trust is the asset.



Kinetic IT has spent twenty-six years earning trust inside its customers' operations. Everything we ship must enhance that trust — never compromise it. You'll earn your own the same way it was built: by delivering, reliably, inside someone else's critical workplace.

KEEN TO BE CONSIDERED?

Experience we're looking for includes:

- Strong software engineering fundamentals: you can architect, build and ship production systems alone, across the stack, in unfamiliar environments. We default to TypeScript, React, and Node to move fast — and we meet customers wherever they already run: Python, C#, Java, .NET. Comfort in enterprise stacks like Microsoft and ServiceNow is a big plus.
- Hands‑on depth with modern AI — LLMs, agents, retrieval, evals — and the judgement to tell the thing that demos well from the thing that actually works in production.
- Value‑first judgement — no tech religion. You're genuinely excited by the frontier and fluent in the latest tooling — and just as happy solving the problem with something vanilla, or in a stack that wasn't your first choice, when that's what delivers the customer's outcome fastest.
- Evidence of shipped outcomes under ambiguity. Not projects — outcomes: something that worked, that mattered to someone, that you drove against resistance.
- An instinct for productisation. You spot the reusable capability behind the specific fix, and you build so the next deployment is faster than the last.
- Confidence in customer‑facing communication: you can support discovery, run workshops, explain technical options, hold a room of senior executives and earn trust with frontline operators — in the same day. Genuine, not salesy.
- A good understandi

📌 Forward Deployed Engineer (Sydney)
🏢 Kinetic IT
📍 Sydney