$85,000 + Super Permanent or 12-Month Contract Eagle Farm | Free Parking | 1 Day WFH We are currently recruiting two
Kronos Support Officers
to join the Payroll Operations team of a large, well-established organisation based in Eagle Farm. There is one
permanent full-time role
and one
12-month contract opportunity , both with an October start. This role is ideal for someone with experience in
Payroll, Time & Attendance or Kronos / UKG support
who enjoys helping managers and employees resolve day-to-day timekeeping issues. Importantly, this is
not a technical Kronos configuration role . You will be supporting the business with timecards, exceptions, Time & Attendance queries and general Kronos assistance, while helping ensure payroll information is accurate and processed on time. What You’ll Be Doing
Assisting managers and employees with timecards and exceptions Troubleshooting day-to-day Time & Attendance issues Responding to support tickets,
emails and phone enquiries Providing one-on-one support and training to Kronos users Reviewing timecards and identifying errors or discrepancies Supporting fortnightly Time & Attendance payroll processes Running and reviewing Time & Attendance reports Helping managers with rostering and other Kronos end-user functions Working closely with Payroll, HR and other internal teams What We’re Looking For
You will ideally have: Experience in
Time & Attendance, Payroll or Workforce Management Previous exposure to
Kronos / UKG
or a similar Time & Attendance system Experience supporting managers and employees with system or payroll-related queries A good understanding of timecards, exceptions and payroll deadlines Solid communication and customer service skills Excellent attention to detail The ability to manage competing priorities A confident, patient and helpful approach when supporting users Experience in a medium-to-large organisation will be highly regarded. Knowledge of payroll legislation, industrial awards or enterprise agreements would also be beneficial. What’s On Offer
$85,000 + super Permanent and 12-month contract opportunities 1 day working from home each week Free onsite parking Flexible start and finish times Supportive Payroll Operations team October commencement If you have experience across
Kronos, UKG, Payroll or Time & Attendance
and enjoy supporting people and solving day-to-day system issues, we would love to hear from you.