Senior Marketing Associate, Customer Engagement (Port Phillip City)

Senior Marketing Associate, Customer Engagement (Port Phillip City)

21 Oct
|
SEEK
|
Port Phillip City

21 Oct

SEEK

Port Phillip City

Connecting your potential with possibility at SEEK At SEEK, we work with heart. Our purpose is to help people live more fulfilling and productive working lives and help organisations succeed. We make a positive impact on a truly global scale and our world-class technology solutions connect more people to relevant employment and education opportunities. The work we do impacts people’s lives when it matters. We value and celebrate the diversity of our employees who rise to the challenge to contribute to the success of our organisation. It’s a fast-paced and supportive environment where everyone is passionate about our common purpose and where our people can create enriching and exciting careers. Our future potential is your opportunity. ‘Our SEEK’

At SEEK our biggest asset is our people, and we are proud of our community of valued, talented and diverse individuals who really know their stuff. Our culture statement, Our SEEK, is all about what makes SEEK unique and a little bit different. Our SEEK clearly outlines the Principles and the Behaviours of our best people, which include: Passion: we are passionate about SEEK, our purpose, our customers and our community Team: we care about each other and collaborate to achieve together Delivery: we execute with excellence and achieve great results Future: we think and act for the long term The Role

As a Senior Marketing Associate in SEEK's APAC Customer Engagement team, you'll design and manage automated, multi-channel hirer journeys that directly shape how businesses across 8 markets experience SEEK. Reporting to the Marketing Manager – Customer Lifecycle, you'll work across 15 customer journeys — solving real hirer pain points through email, WhatsApp and Viber, powered by Salesforce Marketing Cloud. You'll collaborate closely with product, commercial,



business operations and sales to translate data insights into impactful lifecycle experiences. This role has no direct reports. The Team

The APAC Customer Engagement team has 14 members across three functions: Customer Engagement, Platform Operations and Planning. This team is part of the broader APAC Marketing function which has ~160 people across 8 markets. In this role you’ll contribute to wider marketing and cross-functional working groups. This role has no direct reports. Company Description

Connecting your potential with possibility at SEEK At SEEK, we work with heart. Our purpose is to help people live more fulfilling and productive working lives and help organisations succeed. We make a positive impact on a truly global scale and our world-class technology solutions connect more people to relevant employment and education opportunities. The work we do impacts people’s lives when it matters. We value and celebrate the diversity of our employees who rise to the challenge to contribute to the success of our organisation. It’s a fast-paced and supportive workplace where everyone is passionate about our common purpose and where our people can create enriching and exciting careers. Our future potential is your opportunity. ‘Our SEEK’

At SEEK our biggest asset is our people, and we are proud of our community of valued, talented and diverse individuals who really know their stuff.



Our culture statement, Our SEEK, is all about what makes SEEK unique and a little bit different. Our SEEK clearly outlines the Principles and the Behaviours of our best people, which include: Passion: we are passionate about SEEK, our purpose, our customers and our community Team: we care about each other and collaborate to achieve together Delivery: we execute with excellence and achieve great results Future: we think and act for the long term The Role

As a Senior Marketing Associate in SEEK's APAC Customer Engagement team, you'll design and manage automated, multi-channel hirer journeys that directly shape how businesses across 8 markets experience SEEK. Reporting to the Marketing Manager – Customer Lifecycle, you'll work across 15 customer journeys — solving real hirer pain points through email, WhatsApp and Viber, powered by Salesforce Marketing Cloud. You'll collaborate closely with product, commercial, business operations and sales to translate data insights into impactful lifecycle experiences. This role has no direct reports. The Team

The APAC Customer Engagement team has 14 members across three functions: Customer Engagement, Platform Operations and Planning. This team is part of the broader APAC Marketing function which has ~160 people across 8 markets. In this role you’ll contribute to wider marketing and cross-functional working groups. This role has no direct reports.

Job Description

Design and manage automated, multi-step customer journeys across relevant lifecycle stages Own day-to-day journey health monitoring — tracking volumes, engagement and conversions to surface issues and opportunities Use performance and customer insights to recommend and priori

📌 Senior Marketing Associate, Customer Engagement (Port Phillip City)
🏢 SEEK
📍 Port Phillip City

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