Assistant Manager (Residential Drug and Alcohol)

Type:Full-time, 12-month fixed-term contract (maternity leave cover), commencing in December 2026
Location:Caboolture QLD
Remuneration:Social, Community, Home Care and Disability Services Industry Award 2010 (Level 5)+ full salary packaging options available

About Us:

Originally named The Wayside Foundation, The Ted Noffs Foundation was established in 1970 by the Australian humanitarian, Reverend Ted Noffs, who’s work championed social justice, mental health support, and cutting-edge youth services. Today, the Foundation continues his legacy, delivering frontline services and community support across NSW, ACT & QLD. With over 200 staff and 350 volunteers, we remain deeply committed to helping young people affected by issues related to drugs, crime, and mental health.

The Role:

Noffs is looking for an Assistant Manager to join our Palm Youth Rehab, a residential drug & alcohol programto support young people aged 13-17 with serious alcohol and/or other drug-related difficulties. Operating as a therapeutic community, the program provides a holistic, intensive, multi-disciplinary, residential treatment program staffed by professionals specifically trained in working through trauma, challenging behaviours and complex needs.

The successful candidate will assist the Manager in the day-to-day program management and delivery, which includes counselling, family support, group work, vocational/educational modules, living skills and recreational activities. The role will have high levels of community sector management experience, leadership skills and compassion for disadvantaged young people.

This role is a 12-month fixed-term contract (maternity leave cover),



commencing in December 2026.

Responsibilities and duties include:

- Assist the Manager in the day to day running of Palm residential program and Calm aftercare program.
- Provide leadership and support to all staff and residents.
- Ensure that the household is safe and supportive and free from harassment.
- Promote the knowledge and practices of a Therapeutic Community model of treatment.
- Assist the Manager to coordinate referrals and intake of new clients.
- Participate in resident review and case management, staff meetings and in-services.
- Maintain and monitor client records and other data collection systems.
- Assist in management of staff including recruitment, induction for new staff, and regular training.
- Share the supervision of all AOD Workers.
- Ensure with the manager the coordination of the weekly rosters.
- Provide feedback on program functioning, highlight issues of concern and develop strategies and actions to address these.
- Ensure incidents are identified, investigated, processed and reported.
- Provide reports and administrative documentation as required.
- Assist in establishing and maintaining inter- and intra-service linkages.
- Ensure all research requirements and activities are met.
- Maintain own professional development and contribute to the development of fellow staff.




- Flexibility in working hours. This may include occasional shift duties or weekend work as necessary and a weekend day may from time to time be included in your 5-day working week.
- Participating in the On-Call duties.
- Recognised qualifications and experience in working with young people with alcohol and / or other drug related difficulties.
- Demonstrated capacity to coordinate a residential treatment service and to motivate, lead and supervise a multidisciplinary staff team.
- Demonstrated knowledge of good practice in working with this client group.
- Demonstrated knowledge of Therapeutic Community Standards and Therapeutic Crisis Intervention.
- Staff supervision and related administrative experience, preferably within a residential setting.
- Knowledge and experience of good counselling practice.
- Experience in developing and implementing living skills disciplines and ability to coach and lead others.
- Excellent oral and written communication skills.
- Commitment to the principles of harm minimisation and to the aims of the Ted Noffs Foundation.

Must have a current and valid QLD Blue Card and Driver Licence.

Current First Aid Certificate.

Familiarity with local issues, networks and services.

Management experience in a residential environment.

Ability to maintain a small caseload.

If you're looking for work that’s real, challenging, and genuinely makes a difference—you’ve found the right place. At Noffs, we stand beside young people who’ve faced adversity early in life, offering free, evidence-based treatment and genuine care. If you’re ready to make a meaningful impact and walk alongside these yo

📌 Assistant Manager (Caboolture)
🏢 Ted Noffs Foundation
📍 Caboolture