Southport, Queensland 4215, Australia • A$36 - A$42

Part-time Permanent Entry Level

Posted 07 Sep 2026

Description

Disability Support Worker

Position Overview

The Disability Support Worker works under the supervision of the Registered Nurse and/or Manager-Client Services Division at Im With You. This role involves providing comprehensive, personalised support to NDIS participants and their families through individual and group activities, assisting with daily living tasks, implementing positive behaviour support plans, facilitating social activities, and supporting learning opportunities in both home and community environments. Working within Im With You's unique model of care, this position utilises digital client profiles, personalised training, and a collaborative healthcare approach to deliver exceptional person-centred support that promotes independence and community participation.

Key Responsibilities

Direct Client Support and Care

- Provide day-to-day support to NDIS participants and their families as per roster and individual support plans
- Support participants in age-appropriate activities and tasks, ensuring secure planning and implementation
- Encourage active participation from all clients in accordance with their individual support plans
- Assist clients with all aspects of daily living in home environments including personal care, domestic tasks, and community access
- Implement positive behaviour support plans under professional guidance from registered nurses and allied health professionals
- Support participants to access community activities and outings with direct care plans




- Ensure all activities and outings are conducted according to scheduled times and appointments
- Deliver person-centred care that respects client preferences, choices, and individual goals
- Build trusting, professional relationships with clients and their families
- Support clients' independence and capacity building in line with NDIS goals
- Adapt support approaches based on individual client needs and preferences

Digital Client Profile Management

- Access and utilise Im With You's secure digital client profiles to review medication information, equipment manuals, and care instructions
- Follow password-protected protocols to maintain confidentiality and security
- Update digital records with relevant observations and support notes
- Review client-specific information before each shift to ensure informed, personalised care delivery
- Report any changes in client needs or circumstances through appropriate digital channels

Care Planning and Coordination

- Participate in the development of individual support plans
- Monitor, evaluate, and review client progress and support plan effectiveness
- Assist in coordinating day-to-day activities with other staff working with NDIS participants
- Work collaboratively within a multi-disciplinary team including registered nurses, physiotherapists, occupational therapists,



and other healthcare professionals
- Coordinate activities with clients to ensure seamless service delivery
- Communicate effectively with clinical leadership regarding client needs and progress
- Support implementation of recommendations from allied health professionals
- Participate in client review meetings and case conferences as required

Compliance and Safety

- Work in accordance with medication administration policies and procedures
- Follow all work health and safety procedures
- Adhere to client rights policies including privacy and confidentiality
- Ensure all tasks are completed in line with organisational policies and procedures
- Maintain safe and hygienic environments at all times
- Comply with all company policies and procedures
- Follow NDIS Practice Standards and quality requirements
- Report incidents promptly and accurately through appropriate channels
- Maintain skilled boundaries at all times
- Follow infection control and hygiene protocols
- Conduct risk assessments and implement risk management strategies

Documentation and Administration

- Document all tasks and activities accurately for assessment and review purposes
- Update reports in a timely manner as per organisational requirements
- Maintain accurate records using company practice management software and digital systems
- Ensure all communication is professional and polite with internal and external stakeholders
- Complete shift notes and progress reports according to organisational standards
- Document client observations, incidents, and changes in condition promptly
- Maintain confidentia

📌 Disability Support Worker (City of Gold Coast)
🏢 I'm With You
📍 City of Gold Coast