Full-time, permanent; Tuesday, Wednesday, Thursday, Friday 9am-5pm and Saturday 8am-4pm.
Key Responsibilities
- Through in-person and online consultations, you'll be assisting clients in selecting jewellery, offering personalised advice and education, guiding them through the customisation process, and preparing independent custom quotes.
- Coordinate aftercare services consultations including resizing, repairs, and lifetime warranty claims.
- Promoting Cullen Jewellery's commitment to ethical practices and community initiatives.
- Participating in the daily setup and opening of the showroom, ensuring cleanliness of consultation desks and other showroom areas.
- Completing ad-hoc tasks such as stock takes, changing product displays, and managing postage tasks as required.
What are we seeking?
- Proven experience in a sales or customer service role, ideally within the premium jewellery or retail industry.
- High attention to detail and commitment to providing exceptional client experiences.
- Strong organisational and time management abilities, with the ability to work flexibly and adapt to changing priorities and processes.
- Ability to work effectively as part of a team to achieve common goals.
- The right to work in Australia.
- Capacity to work on a Monday to Saturday roster consistently.
What we offer
- A supportive and collaborative work environment.
- An Employee Assistance Program for you and a family member to utilise.
- Generous staff and family / friend discounts.
- Team events and initiatives included as part of our wellbeing program.
- Paid volunteer leave, and sponsorship of a child in South East Asia/Africa under your name.
- The prospect to join a growing company with a global presence.
📌 Hybrid Call Centre Consultant: Client (Sydney)
🏢 ClearView Wealth
📍 Sydney
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