Victorian Managed Insurance Authority (VMIA)

Job Title – Innovation Delivery Analyst

Work Type – Full Time, 12 month Fixed-term Contract

Join VMIA as an Innovation Delivery Analyst and help shape the future of innovation across the Victorian Government. In this role, you'll identify opportunities, solve complex business challenges, and deliver innovative solutions that create meaningful value for clients and stakeholders. Working with cross-functional teams, you'll apply design thinking, research, experimentation, and data-driven insights to turn ideas into impactful outcomes while fostering a culture of continuous improvement and innovation.

Key highlights

Salary Range - $145,000 - $155,000 (total remuneration package inclusive of super), dependant on experience.

Hybrid work environment – Enjoy a mix of office and flexible work arrangements, fostering connection and strengthening networks. The majority of your working week will be in our collaborative office environment.

About the role

As an Innovation Delivery Analyst, you will play a key role in helping VMIA achieve its strategic ambitions by identifying, developing, and embedding innovative solutions that create value for our clients, stakeholders, and the Victorian Government. Reporting to the Innovation Manager, you will contribute to building a confident and resilient Victoria by helping VMIA solve complex business challenges and deliver meaningful innovation across the organisation.

Working within the Innovation and Projects Office, you will apply human-centred design, innovation, and problem-solving methodologies to explore opportunities, test new ideas, and deliver impactful outcomes. Through research, experimentation, stakeholder engagement, and continuous improvement, you will help foster a culture of innovation while supporting business performance and organisational resilience.

Key responsibilities

Identify, assess, and develop innovative ideas and solutions that align with VMIA’s strategic priorities and deliver value to clients and stakeholders

Apply design thinking and problem-framing techniques to uncover opportunities and address complex business challenges.

Conduct research, trend analysis, and environmental scanning to identify emerging risks, opportunities, and best practices.

Facilitate innovation workshops, ideation sessions, and design sprints to generate, refine, and prioritise new ideas.

Collaborate with stakeholders to define requirements, validate concepts, and ensure solutions meet business needs.

Design and execute experiments, pilots, and proof-of-concepts to test assumptions, measure impact, and inform decision-making.

Monitor, evaluate, and report on innovation initiatives, providing recommendations to scale, pivot, pause, or discontinue solutions.

Contribute to the ongoing improvement of VMIA’s innovation frameworks, processes, and tools.

Support the development of innovation capability across the organisation through training, resources,



workshops, and events.

Assist with governance, reporting, risk management, and compliance activities relating to innovation initiatives.

Promote a safe, inclusive, and high-performing workplace culture aligned with VMIA’s values and behaviours.

Who you work with

You will be a valued member of the Innovation Team within the Innovation and Projects Office, working as part of multidisciplinary teams to deliver creative solutions across VMIA. You will collaborate closely with leaders, subject matter experts, and business teams to identify opportunities, solve challenges, and drive continuous improvement. The role requires robust engagement with a broad range of internal stakeholders, clients, and external partners, enabling you to build trusted relationships and influence outcomes across the organisation.

What we are looking for

An enthusiastic innovation professional with experience delivering innovation, design, transformation, or continuous improvement initiatives.

Strong knowledge of design thinking, human-centred design, innovation frameworks, and experimentation methodologies.

The ability to synthesise qualitative and quantitative data into meaningful insights and recommendations.

Experience designing and running pilots, experiments, or proof-of-concepts to validate ideas and drive outcomes.

Excellent stakeholder engagement, facilitation, and communication skills, with the ability to influence at all levels.

A collaborative mindset and ability to work effectively in agile, cross-functional environments.

Strong problem-solving skills and the confidence to navigate ambiguity and complexity.

A commitment to fostering innovation, learning, and continuous improvement across teams.

Demonstrated capability in client engagement, communicating with impact, and driving innovation and continuous improvement.

Qualifications

A qualification in innovation, design, business analysis, information systems, or a related discipline, or equivalent professional experience.

Minimum five years' experience in innovation, design, transformation, or related roles, ideally within complex or regulated environments.

Demonstrated experience leading discovery, ideation, prototyping, and innovation delivery activities.

Professional certifications in innovation, design thinking, business analysis, project management, or program management will be highly regarded.

At VMIA, we believe diversity drives innovation. We are committed to creating an inclusive environment where everyone feels valued and empowered to contribute their unique perspectives.





We offer:
Flex work: Hybrid working to support your best performance.
Parenting support: Generous parental leave (16 weeks paid parental leave after six months of service for primary carers and 4 weeks for secondary carers).
Learning & Development: Annual investment ($2,500) in your growth, with in-house training, and LinkedIn Learning access in addition.
Wellbeing: Wellness sessions, Employee Assistance Program (EAP), and ergonomic support.
Culture & Lifestyle: Iconic office location, volunteer leave and life-stage support.
VMIA encourages applications from candidates of all backgrounds, including Aboriginal and Torres Strait Islander peoples, individuals with disabilities, culturally diverse communities, and members of the LGBTQIA+ community.

How to apply

We invite you to submit your CV and a cover letter. Use these to introduce yourself, highlight your fit for the role, and share why you are excited about joining VMIA. For any questions about the role or application process, please contact us at [email protected] .

At VMIA, we are dedicated to fostering an inclusive workplace. We warmly welcome applications from people of all gender identities, Aboriginal and Torres Strait Islander peoples, individuals with disabilities, and those from culturally diverse backgrounds.

At VMIA, we offer competitive salaries based on the role's classification and your skills and experience. Typically, new employees start at the minimum of the salary range, however, consideration may be given to starting above the minimum of the band should you demonstrate extensive experience in a similar role or possess unique and desirable skills and capabilities required to perform the role.

Other relevant information

Before starting at VMIA, preferred candidates will complete pre-employment screenings. These assessments may include:

Working Eligibility:Verification of your right to work in Australia.

Employment History:Confirmation of your past employment details including employment dates and compensation.

Academic Credentials:Verification of your educational qualifications to ensure they are accurate and legitimate.

National Criminal History Check:A check for any criminal record, which may involve manual vetting by ACIC, potentially causing delays.

Pre-employment Misconduct Check:Used to verify the identity, integrity, and credentials of potential employees and verifies no past misconduct.

Financial Background Checks:Applicable for certain roles, such as Heads of Departments and Finance team members.

We value a collaborative work environment, so employees are expected to spend the majority of your working week in the office. Candidates from interstate must be willing to relocate to Victoria.

Job Info

- Job Identification 286
- Job Category Programs and Projects
- Job Schedule Full time
- Locations Melbourne, VIC, Australia (Hybrid)

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📌 Hybrid Innovation Delivery Strategist (Melbourne)
🏢 Victorian Managed Insurance Authority
📍 Melbourne