Administrative Assistant | Remote (Australia-based)

Permanent Part-Time | 20 hrs/week (4 hrs/day, Mon–Fri)

$30–$33/hr + super

About us

Small Batch Wine Tours & Authentic Experiences are a South Australian based private touring brand, running across the Barossa Valley, Fleurieu, Adelaide Hills and City regions. We work with travel agents, trade partners and direct clients.

The role

You’ll keep our incoming reservations and outgoing winery/restaurant bookings system moving. You’ll process agent requests, confirm wineries and restaurants, and maintain the calendar manifest of jobs and updates for our team. Working to clear procedures and with online support tools, you'll answer basic customer enquiries and create simple quotes, with support from management when required.

What you’ll do

- Process incoming agent and trade reservation requests and send confirmations
- Make and confirm standard winery and restaurant bookings, and keep records up to date
- Prepare standard quotes using our pricing tool, referring anything non-standard to the team
- Reply to routine customer and trade enquiries by email




- Keep shared mailboxes, calendars and booking records accurate
- Monitor the calendars to flag clashes, missing confirmations, or changes
- Scope to schedule occasional newsletter and social content with management support

You’ll be a great fit if you have

- Robust administrative experience to manage schedules, records, and general office tasks (travel or reservations experience a bonus)
- Professional communication skills to handle guest inquiries and coordinate with winery partners
- Proficiency with office software (e.g., email, spreadsheets, booking systems) and accurate data entry skills
- Strong organizational skills, attention to detail, and the ability to manage multiple tasks
- Ability to work well independently and know when to ask for help

No wine knowledge is required. Ttraining is provided via online support, video tutorials, and written procedures.

To apply: send your CV and a quick cover letter to Matthew - [email protected]

📌 Administrative Assistant (Australia)
🏢 Small Batch Wine Tours
📍 Australia