Company Description Batkin and Damme Smash Repairs is an established automotive repair company based at 3–5 Chesire Street in Wagga Wagga, NSW, Australia. The center specializes in vehicle smash repairs and related services, supporting customers with quality workmanship and reliable turnaround times. Team members work closely with insurers, suppliers, and vehicle owners to deliver consistent, professional service.

The company values safety, accuracy, and customer satisfaction, offering opportunities for growth within a hands-on automotive workplace.

Role Description The Center Manager is a full-time, on-site role located in Wagga Wagga, NSW. This role oversees day-to-day operations of the repair center, including coordinating repair schedules, managing workflow, and ensuring quality standards are met.

The Center

Manager supervises and supports technicians and administrative staff, manages resource allocation, and maintains a safe and compliant workplace.

Responsibilities include monitoring productivity, handling customer inquiries and escalations, liaising with insurers and suppliers, and tracking financial performance such as job costs, invoicing, and profitability.

The Center

Manager also contributes to process improvement, staff training, and maintaining strong customer relationships.

Qualifications





- Experience in managing operations in an automotive, repair, or service environment, with the ability to oversee daily workflows and meet performance targets.
- Strong leadership and people management skills, including team supervision, coaching, conflict resolution, and workforce planning.
- Customer service and communication skills to handle enquiries, explain repair processes, manage expectations, and resolve issues professionally.
- Organizational and administrative abilities, including scheduling, job tracking, documentation, and basic financial oversight (quotations, invoicing, budgeting).
- Knowledge of workplace health and safety practices and compliance requirements relevant to automotive repair facilities.
- Problem-solving skills and attention to detail, with the ability to prioritize tasks and maintain quality and efficiency under time constraints.
- Proficiency with common office software and repair management or invoicing systems; experience with insurer portals is an advantage.

- Previous experience in smash repairs or automotive body repair is highly regarded; vocational or tertiary qualifications in business, management, or automotive fields are beneficial.

📌 Center Manager (Wagga Wagga)
🏢 Batkin and Damme Smash Repairs
📍 Wagga Wagga