Hands-On Leadership | Career Growth Opportunities

Lead with Purpose. Inspire Your Team. Make a Real Difference.

Are you an experienced NDIS professional and passionate leader ready to take the next step in your career?

Do you enjoy leading and developing teams, building meaningful relationships with participants and ensuring high-quality disability support services?

Home Caring Tranmere is looking for a motivated, compassionate and capable NDIS Service Team Leader to join our growing team.

This is an exciting opportunity for an experienced disability services professional who thrives in a dynamic environment, enjoys taking ownership and is passionate about delivering exceptional, person-centred support.

As our NDIS Service Team Leader, you will play a key role in overseeing the day-to-day operations of 24/7 supported care environments, Supported Independent Living arrangements, while also providing leadership and operational oversight to Support Workers delivering in-home and community-based NDIS services.

This is not just a desk-based leadership role.

We are looking for someone who enjoys being actively involved, supporting frontline teams, engaging with participants and families, resolving challenges and leading by example.

If you are a natural leader who combines solid operational skills with genuine compassion, accountability and a customer-first mindset, we would love to hear from you

About the Role

As an NDIS Service Team Leader, you will take a proactive, hands-on approach to leading daily service operations, supporting frontline teams and ensuring participants receive safe, consistent, responsive and high-quality person-centred care.

A key focus of this role is building strong relationships,



maintaining proactive and effective communication, and working collaboratively with participants, families, Support Workers, Case Managers and other key stakeholders to ensure seamless service delivery and positive participant outcomes.

You will demonstrate strong leadership, initiative and problem-solving skills, proactively identifying and resolving operational challenges, responding to changing participant needs and supporting your team to deliver exceptional care.

We are looking for a confident, approachable and solutions-focused leader who takes ownership, leads by example and is passionate about continuous improvement, customer satisfaction and empowering both participants and staff to succeed.Your Key Responsibilities

As an NDIS Service Team Leader, you will play a key role in leading frontline teams, overseeing daily service operations and ensuring exceptional, person-centred support.

Service Operations & Coordination: Oversee the day-to-day running of 24/7 care homes, SIL and independent living arrangements, as well as in-home and community-based NDIS services, ensuring safe, consistent and high-quality support.

Team Leadership & Development: Lead, mentor and support Disability Support Workers, promoting a positive team culture, accountability, effective communication and professional development.





Complex Care & Behaviour Support: Guide teams in supporting participants with complex physical, psychosocial, mental health and behavioural needs, ensuring individual care plans, positive behaviour support strategies and risk management procedures are followed.

Participant & Customer Relationships: Build strong relationships with participants, families and stakeholders, ensuring responsive, person-centred services that promote independence, choice and participant satisfaction.

Hands-On Leadership: Maintain a visible presence across service locations, provide practical guidance to frontline teams and deliver direct participant support when required.

Quality, Safety & Compliance: Monitor service standards, staff performance, documentation, incident management and compliance with NDIS requirements and organisational policies.

Problem-Solving & Continuous Improvement: Proactively manage staffing and operational challenges, identify opportunities for service improvement and work collaboratively with management to achieve positive participant and team outcomes.

Most importantly, we're looking for someone who genuinely cares about people, leads by example and takes pride in helping both participants and team members succeed.

About Home Caring

“Proudly enriching lives with genuine care, together.”

At Home Caring Tranmere, we are committed to delivering compassionate, reliable and personalised aged care and disability support services.

We support people living with disability to achieve greater independence, wellbeing, choice and quality of life through tailored in-home, community and supported living services.

We belie

📌 NDIS Service Team Leader (Adelaide)
🏢 Tranmere Home Care
📍 Adelaide