Senior Compliance Officer - Family Based Care

Rockhampton, Queensland 4700, Australia A$110,000 - A$110,000.1

Full-time Permanent Entry Level

Posted 30 Sep 2026

Description

CQID is experiencing organisational growth across all services and seeking suitable candidates for a range of positions.

CQID is one of the largest employers of Aboriginal and Torres Strait Islander peoples in the Central Queensland region. Offering a broad range of service areas, with roles that serve our community across Rockhampton, Bundaberg, Emerald, Gladstone, Hervey Bay, Longreach, Maryborough and Woorabinda.

A new organisational structure, designated HR team and the implementation of a new Workforce Strategy. Striving to support employees on their career journey is a priority and contributes us to being an Employer of Choice.

Purpose of the Role

The Senior Compliance Officer is responsible for supporting CQID’s strategic goals of best practice, quality service delivery, compliance, continuous improvement and alignment with progressive government, regulatory and sector reforms.

The role provides senior practice, quality and compliance leadership across an allocated portfolio of CQID programs and services. Similar to the Regional Manager model, the Senior Compliance Officer acts as a program custodian/steward and subject matter expert for identified program areas, ensuring practice quality, contractual compliance, service delivery consistency, reporting accuracy and continuous improvement across the CQID service footprint.

The position works collaboratively with Regional Managers, Program Managers, service delivery teams, the Compliance Team, Leadership and external stakeholders to ensure CQD services are culturally safe, evidence-informed,



contractually compliant, client-centred and aligned to relevant legislation, service agreements, regulatory standards and reform priorities.

This role also provides expert advice, resources, training, file review, practice support, reporting oversight and quality assurance to strengthen service delivery, organisational capability and service outcomes for Aboriginal and Torres Strait Islander children, young people, families and communities.

The role is required to travel across CQID locations in accordance with operational and organisational requirements.

Responsibilities and Duties

Program Stewardship and Portfolio Leadership

- Act as the identified custodian/steward and subject matter expert for allocated CQID program areas.
- Maintain strong understanding of program intent, service agreements, contractual requirements, reporting obligations, practice expectations and reform directions relevant to allocated portfolio areas.
- Provide high-level practice, quality and compliance advice to Regional Managers, Program Managers, Leadership and service delivery teams.
- Monitor emerging sector changes, legislative requirements, reform priorities and funding/contractual developments relevant to allocated programs.
- Support consistent program implementation across regions while recognising local community context,



operational realities and cultural considerations.
- Ensure allocated program areas continue to operate in alignment with CQID’s values, strategic direction, Aboriginal Community Organisation responsibilities and community-led service delivery model.

Practice Development and Service Delivery

- Facilitate and support best practice and evidence-informed service models that strengthen clinical and care governance and position CQID as a sector leader.
- Contribute to the development and design of evidence-informed, client-centred frameworks, practice models and policy directions that respond to identified client, community and sector needs.
- Partner with Regional Managers, Program Managers and service teams to translate frameworks, policies, practice manuals and guidelines into consistent frontline practice.
- Develop, implement, review and continuously improve program practice manuals, tools, procedures and resources to support high-quality service delivery.
- Provide practical and professional practice advice to managers and staff to support complex service delivery, improved outcomes and consistent practice standards.
- Mentor and develop the practice skills and knowledge of staff, including supporting reflective practice, learning and career development across allocated program areas.

Contract Management, Reporting and Funder Interface

- Act as a key contact, in collaboration with relevant managers and Leadership, for Investment Planning and Partnerships and other funding bodies in relation to allocated program areas.
- Oversee and support funded contract requirements within allocated portfolios, including outputs, outcomes, service delivery obligations and rep

📌 Senior Compliance Officer (Rockhampton Regional)
🏢 Central Queensland Indigenous Development
📍 Rockhampton Regional