Applications closing on 06 November 2026, 05:00 PM

Location: Based in Port Campbell and various locations throughout the Shire

Job type: Casual

Hourly rate: $43.79 to $45.86 per hour, dependent on qualifications and experience

About the position

In this role, you will provide visitor information and customer service, promote local attractions and events, and encourage visitors to explore the region, helping to create memorable visitor experiences.

About you

- Previous experience in a customer service role.
- Strong written and verbal communication, and time management skills.
- Demonstrated ability to understand and deliver high-quality customer service to visitors, industry and stakeholders through face-to face, mobile and roving, events and other visitor touchpoints.
- Demonstrated digital literacy, with the ability to effectively use a range of software, online platforms and digital tools, and the ability to adapt to new systems.
- Qualifications in tourism or a related discipline are desirable.
- A current Victorian Driver’s Licence, recent National Police Check and Working with Children check, or the ability to obtain.

How to apply





Applicants are required to submit a resume and cover letter outlining their suitability to the role in line with the Key Selection Criteria listed in the Position Description.

Contact

Samantha Fox, Coordinator Economy and Tourism

Phone: 03 5593 7100

Email: [email protected]

“Working at Corangamite Shire allows for a supportive work-life balance alongside friendly people passionate about our community.”

About Corangamite Shire

Working at Corangamite Shire Council means you will be a part of a fair and respectful workplace where everyone is given the opportunity to reach their potential.

We are a child safe and equal employment chance employer. Applications from Aboriginal or Torres Strait Islander peoples and from people from culturally and linguistically diverse backgrounds are encouraged.

For more information on working with us and our recruitment process, please visit Corangamite Shire Council | Working for Council (https://www.corangamite.vic.gov.au/Council/Employment).

📌 Visitor Experience Officer (Casual) (Port Campbell)
🏢 Corangamite Shire Council
📍 Port Campbell