Customer Service Officer - Smithfield

- $35-$40 per hour casual rate
- Monday to Friday
- 3 to 6 month project
- Smithfield Location

We are seeking an experienced Customer Service Officer with order processing & product support experience to join a large FMCG for 3-6 months. This is a great chance for a CSO who is looking to be part of a professional team. This role is to start ASAP.

The successful candidate will be able to demonstrate the following key standards:

- Answer incoming telephone calls
- Order entry and processing
- Use of Warehouse Management Systems (WMS)
- Product support and enquiries
- Outward bound product promotion calls
- Customer support and issue resolution
- Coordinating and booking outward bound deliveries
- Professionally representing the business, being "face of the business"
- Provide assistance and support to Sales, Warehouse and Shipping teams
- Process Credit Card payments
- Process Credit Applications, maintain Customer Master Files




- Load and maintain Special Pricing Forms
- Open and backorder maintenance

Qualifications and Skills:

- Minimum 5 years Customer Service experience
- A strong understanding of Customer Service principles
- Be self-motivated, quick learner, with a can do attitude
- Excellent interpersonal skills
- Strong communication skills
- Administrative and organisational skills
- Polite and professional manner
- Attention to detail
- SAP Business One (B1) experience (preferred)
- WMS experience required
- Microsoft Office experience, especially Excel

If you feel that you meet the above mentioned criteria, please apply now or email Stuart at [email protected]

Only shortlisted applicants will be contacted.

LP Consulting Services | https://www.labourpower.com/labourpower-consulting-services

📌 Customer Service Officer (Smithfield)
🏢 Labourpower Commercial
📍 Smithfield